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- Tasks: Manage repair schedules and provide top-notch customer service.
- Company: A respected firm in Wythenshawe, prioritising employee wellbeing.
- Benefits: Competitive salary and a supportive team environment.
- Why this job: Join a close-knit team and make a real difference in customer satisfaction.
- Qualifications: Positive attitude and passion for excellent customer service.
- Other info: Great opportunity for growth in a friendly call centre.
The predicted salary is between 20800 - 31200 £ per year.
A large, well-established firm, one of Greater Manchester’s most respected employers based in the heart of Wythenshawe are seeking a candidate who is passionate about delivering excellent customer services. If you want to work for a business who truly put their employees at the heart of what they do, then please apply today:
- Desirables:
- Receiving inbound calls from customers requesting callouts, both the general public and commercial businesses
- Logging calls onto the in-house system
- Keeping customers updated with engineer’s whereabouts
- Working to Service level agreements
- Ensuring customers are satisfied and closing jobs down on the system
- Updating in-house portals and chasing payments when required
- A positive attitude, warm, supportive and friendly manner
- Passionate about delivering excellent customer services
- Love to work in a small close knit supportive call centre, in a team of eight
- Enthusiasm & self-confidence are key
For further information about this opportunity please email your CV to Lisa. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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Repair Scheduling Administrator in Manchester employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Scheduling Administrator in Manchester
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them better. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice your phone skills! Since this role involves receiving inbound calls, try role-playing with a friend or family member. This will help you feel more confident when handling customer queries during the actual job.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with potential employers, let your passion for customer service shine through. A positive attitude can make all the difference in landing that job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Repair Scheduling Administrator in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering excellent customer service in your application. We want to see that you genuinely care about helping customers and keeping them updated!
Tailor Your CV: Don’t just send a generic CV! Take the time to tailor it to the Repair Scheduling Administrator role. Mention any relevant experience with call handling or working in a supportive team environment, as this will catch our eye.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Forrest Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them a respected employer in Greater Manchester. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. You can even paraphrase the question back to the interviewer to confirm your understanding before responding.
✨Demonstrate Team Spirit
As this position is within a small, close-knit team, highlight your ability to work collaboratively. Share examples of how you've contributed to team success in previous roles and express your enthusiasm for being part of a supportive environment.
