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For Companies At a Glance
- Tasks: Support homeowners by handling queries and coordinating repairs efficiently.
- Company: Reputable homebuilder with a strong commitment to customer care.
- Benefits: Competitive pay at £13.50ph and a temporary contract until July 2026.
- Other info: Immediate start available, perfect for students seeking flexible work.
- Why this job: Gain valuable experience in customer service within the construction industry.
- Qualifications: Excellent communication skills and previous customer service experience required.
The predicted salary is between 28000 - 28000 £ per year.
Temporary contract until July 2026. We are currently recruiting for a Customer Care Coordinator to support a well-established and reputable homebuilder for a temporary assignment. This role will involve supporting the customer care team by ensuring homeowner queries and property issues are handled efficiently and professionally.
Key Responsibilities
- Handling incoming calls from homeowners and responding to customer enquiries
- Logging property defects and issues on the Clixifix system
- Liaising with contractors and customers to schedule required repairs
- Following up with customers to confirm works have been completed to a satisfactory standard
- Responding to customer emails and maintaining clear communication throughout the process
The successful candidate will have excellent communication skills, strong organisational ability, and previous customer service or administration experience. Experience working within a homebuilders/construction environment is desirable.
Temporary Customer Care Coordinator in England employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Care Coordinator in England
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about how you would handle specific scenarios, like dealing with a difficult homeowner or logging property defects efficiently.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about the team dynamics or how they measure success in the role shows that you’re engaged and keen to contribute.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily. We’re rooting for you!
We think you need these skills to ace Temporary Customer Care Coordinator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the Customer Care Coordinator role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer care and how your previous experiences make you the perfect fit for our team.
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your excellent verbal and written skills in your application. We love candidates who can express themselves clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Forrest Recruitment
✨Know the Company
Before your interview, take some time to research the homebuilder you'll be working with. Understand their values, recent projects, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Care Coordinator, communication is key. Prepare examples from your past experiences where you've effectively handled customer queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Familiarise Yourself with Clixifix
Since you'll be logging property defects on the Clixifix system, it’s a good idea to familiarise yourself with how it works. If you can, watch tutorial videos or read up on its features. Mentioning this knowledge in your interview will demonstrate your proactive attitude.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you’re not just looking for any job, but that you’re keen on making a meaningful contribution.