Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer inquiries and coordinate with contractors to ensure smooth operations.
- Company: Growing homebuilders in Birchwood with a supportive team environment.
- Benefits: 26 days holiday plus bank holidays, birthday off, bonuses, and pension scheme.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Permanent position with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Due to growth, a homebuilders based in Birchwood are currently hiring for a Customer Service Coordinator to join their team on a permanent basis.
Key duties will include:
- Dealing with incoming calls, messages and emails.
- Chasing contractors, closing jobs and arranging appointments.
- Gaining new information including cost etc from subcontractors.
- Ensuring accurate and speedy data input into the customer service operating system.
- Dealing with documentation when required.
Benefits:
- 26 days + Bank holidays + your birthday off!
- Bonuses
- Pension scheme
The ideal candidate:
- Experience within working in a Customer Service role
- Excellent communication skills
- Computer literate
Customer Service Coordinator employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or resolve issues quickly, as these are key skills for a Customer Service Coordinator.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer! Asking about team dynamics or growth opportunities shows that you’re keen to be part of the company long-term.
✨Tip Number 4
Apply through our website for a smoother process. It’s a great way to ensure your application gets noticed and you can keep track of your progress easily!
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service. We want to see how your skills match the role, so don’t be shy about showcasing your communication skills and any relevant tech know-how!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Customer Service Coordinator role. Share specific examples of how you've dealt with customers or managed data input in the past.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your experiences and skills that relate to the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Forrest Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research Birchwood. Understand their values, recent projects, and what sets them apart in the homebuilding industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face as a Customer Service Coordinator. Prepare examples from your past experience where you successfully handled difficult calls or resolved issues. This will demonstrate your problem-solving skills and ability to communicate effectively.
✨Showcase Your Tech Savvy
Since the role requires accurate data input into a customer service operating system, be ready to discuss your computer skills. Mention any relevant software you've used before and how quickly you can adapt to new systems. This will reassure them that you can hit the ground running.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
