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For Companies At a Glance
- Tasks: Engage with customers, resolve queries, and process orders daily.
- Company: Join a leading European distribution business with a strong reputation.
- Benefits: Enjoy onsite parking, 25 days holiday, plus a bonus scheme.
- Why this job: Build lasting relationships and collaborate across departments in a dynamic environment.
- Qualifications: Confident, computer-savvy individuals with customer service experience are encouraged to apply.
- Other info: Immediate consideration for applicants; only shortlisted candidates will be contacted.
The predicted salary is between 16200 - 19800 £ per year.
A leading European distribution business has an exciting opportunity to join the Customer Services and Administration team. Our client is looking for a Customer Service Advisor to join their team, focusing on building long-lasting relationships with customers.
- Main point of contact for all suppliers
- Dealing with customer queries
- Collaborating with other departments to resolve issues
- Order processing
- Monitoring orders and stock levels
- Setting up new suppliers on the system
- Performing administrative duties
If you are confident, computer-savvy, and have previous customer service experience, please send your CV today!
Benefits include onsite parking, 25 days holiday plus Bank Holidays, and a bonus scheme.
To apply, forward your CV for immediate consideration to Lisa or call 0161 928 9268 for a confidential discussion. Please note that due to high application volume, only shortlisted candidates will be contacted.
Customer Service Administrator employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding their distribution processes and customer service philosophy will help you stand out during any discussions.
✨Tip Number 2
Prepare to showcase your previous customer service experience. Think of specific examples where you've successfully resolved customer queries or built strong relationships, as these will be key in demonstrating your fit for the role.
✨Tip Number 3
Brush up on your computer skills, especially any relevant software used in customer service and administration. Being able to quickly adapt to new systems will be a big plus in this role.
✨Tip Number 4
Be ready to discuss how you handle teamwork and collaboration. Since the role involves working with other departments, showing that you can effectively communicate and resolve issues with colleagues will be crucial.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise your ability to build relationships, handle queries, and collaborate with teams, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples from your past experiences that demonstrate your confidence and computer-savviness in customer service roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to order processing, administrative duties, and any experience with supplier management. This will show that you understand the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Forrest Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or resolve a complaint. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Skills
Highlight your computer skills and any relevant experience in customer service. Be ready to discuss specific examples of how you've successfully managed customer queries or collaborated with other departments in previous roles.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, the company's approach to customer service, or opportunities for professional development. It shows your enthusiasm and interest in the role.
