Customer Account Manager

Customer Account Manager

Full-Time No working from home possible
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Customer Account Manager Full-Time Permanent 30k- 35k Bury About the Role We are working with a well-established global manufacturer who are looking to appoint a Customer Account Manager to join their team in Bury. This is a fantastic opportunity for an organised, customer-focused individual to join a successful and established business. You will be the first point of contact for customers, managing enquiries, processing orders and providing a high level of service throughout the customer journey. Key Responsibilities * Act as the first point of contact for customer enquiries by telephone, email and other communication channels. * Provide a professional, friendly and customer-focused service. * Process customer orders accurately using SAP and follow company procedures. * Create and maintain accurate customer records within SAP. * Keep customers informed about the progress of their enquiries and orders. * Build strong working relationships with customers, suppliers and internal teams. * Escalate issues appropriately where additional support is required. * Prepare and distribute routine reports. * Identify opportunities to improve customer service and business processes. * Follow all company Health re Looking For We re looking for so...

Customer Account Manager employer: Forrest Recruitment

As an HR Manager in the vibrant Manchester City Centre, you will join a dynamic and supportive work culture that values independence and innovation. The company offers flexible working arrangements, competitive salary, and opportunities for professional growth, allowing you to shape your role and make a significant impact within a thriving business. With a commitment to employee wellbeing and development, this is an excellent employer for those seeking meaningful and rewarding employment.

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Contact Details:

Forrest Recruitment Recruitment Team