At a Glance
- Tasks: Handle urgent customer transport needs and secure competitive solutions in a fast-paced team.
- Company: Established freight and logistics business with a focus on time-critical transport solutions.
- Benefits: £28k salary, bonuses, 23 days holiday, free parking, and full training provided.
- Other info: Opportunity for long-term career development in a supportive environment.
- Why this job: Join a dynamic team and develop strong relationships while making a real impact.
- Qualifications: Experience in freight, transport, or logistics with strong communication and negotiation skills.
Forrest Recruitment are delighted to be working on behalf of this established and successful freight and logistics business, who specialise in providing time-critical transport solutions across the UK, Europe and worldwide. Due to continued growth, they are seeking an experienced Sales/Customer Service professional to join their busy operations team based in Chorley.
Working within a small, supportive and fast-paced team, the successful candidate will be responsible for handling urgent customer transport requirements, securing competitive solutions and developing strong relationships with both new and existing customers.
Daily duties will include:
- Handling urgent customer enquiries via telephone and email, understanding their requirements and providing suitable transport solutions
- Obtaining real-time availability and pricing from UK and European transport providers
- Negotiating with hauliers and customers to secure commercially competitive rates
- Converting enquiries into confirmed bookings through a confident and proactive sales approach
- Building and maintaining strong relationships with both new and existing customers to encourage repeat business
- Reviewing shipment details carefully to establish the correct vehicle requirements, collection and delivery locations and expected transit times
- Sourcing suitable vehicles and transport solutions from an established network of European and UK suppliers
- Monitoring supplier performance and maintaining accurate records to support the wider operations team
- Working closely with transport providers to negotiate favourable rates while maintaining positive long-term relationships
- Identifying any customs requirements and liaising with relevant agents to ensure the necessary declarations are completed
- Tracking consignments throughout their journey and proactively addressing any issues which could affect collection or delivery
- Checking transport documentation and ensuring all relevant procedures and regulations are followed
- Updating internal transport systems accurately and efficiently with customer, vehicle and shipment information
- Providing a high level of customer service throughout the entire process and keeping customers informed of progress
- Working collaboratively with colleagues to ensure urgent requests are dealt with quickly, accurately and efficiently
Working hours: Monday to Friday 8:00am - 4:30pm / 9:00am - 5:30pm 1x 30-minute lunch break, 2x 10 minute breaks am/pm
Company Benefits: 23 days + BH, free parking, bonus (3x per year), employee assistance programme, additional payment for weekend on-call duties, double time/day in lieu for working bank holidays, company laptop and mobile phone provided, full training and ongoing support, opportunity to develop a long-term career.
To be successful in this role, you will ideally have previous experience within a fast-paced freight, transport or logistics. You will have a confident telephone manner and be comfortable communicating with customers and suppliers at all levels. The ability to negotiate effectively and build long-standing professional relationships is essential.
For more information regarding the above role, please call Rhiannon or forward your CV for consideration.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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Shipping Coordinator in Chorley employer: Forrest Recruitment
Join a leading manufacturing business that values its employees and fosters a dynamic work culture. As a Marketing Executive, you will benefit from a competitive salary, a quarterly bonus scheme, and access to further education opportunities, ensuring your professional growth is supported. With a hands-on role in a collaborative environment, you'll have the chance to make a meaningful impact on the company's marketing strategies while enjoying a vibrant office atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Shipping Coordinator in Chorley
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Forrest Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Forrest Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Forrest Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Shipping Coordinator in Chorley
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Forrest Recruitment:This is your chance to really connect with the team at Forrest Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Forrest Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Forrest Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Forrest Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Forrest Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
