At a Glance
- Tasks: Support patients by navigating healthcare services and managing administrative tasks.
- Company: Join a friendly local Medical Centre dedicated to patient care and community health.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for growth.
- Other info: This is a permanent position offering £12.62 per hour.
- Why this job: Make a real difference in people's lives while working in a vibrant and collaborative setting.
- Qualifications: Experience in medical administration or care navigation is preferred but not essential.
Social network you want to login/join with:
Care Navigator/Medical Administrator, Liverpool
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Client:
Forrest Recruitment
Location:
Liverpool, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
8c1c399bab11
Job Views:
9
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Job Overview
A local Medical Centre are seeking an experienced Care Navigator/Medical Administrator to join their dynamic and friendly team.
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the office manager/deputy practice manager, dependent on current and evolving practice workload and staffing levels:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing telephone and PATCHs requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeat prescriptions in accordance with practice guidelines
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Recalling patients for on-going screening.
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Register new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and enter on computer registration link
- Clearing and re-stocking of consulting rooms as required.
- Providing clerical assistance to practice staff as required including word/data processing, summarising, filing, photocopying and scanning etc.
- Ordering, re-ordering and monitoring of stationery and other supplies
- Dealing with clinical waste
- Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Perform any other relevant and reasonable duties that may be requested by the lead receptionist, practice manager or partners.
- Undertake statutory and mandatory training as required.
The successful candidate must have previous experience within a similar role and have working knowledge of EMIS. Company offer a generous holiday package along with other great benefits.
#J-18808-LjbffrCare Navigator/Medical Administrator in Liverpool employer: Forrest Recruitment
Join a vibrant and supportive team at our local Medical Centre in Wirral, where we prioritise employee well-being and professional growth. We offer competitive pay, a collaborative work culture, and opportunities for continuous development, making it an ideal environment for those passionate about healthcare and patient support.
StudySmarter Expert Advice🤫
We think this is how you could land Care Navigator/Medical Administrator in Liverpool
✨Tip Number 1
Familiarise yourself with the specific duties of a Care Navigator/Medical Administrator. Understanding the nuances of the role will help you articulate your relevant experience and how it aligns with what the medical centre is looking for.
✨Tip Number 2
Network with professionals in the healthcare administration field. Attend local events or join online forums to connect with others who may have insights into the role or the specific medical centre you're applying to.
✨Tip Number 3
Research the medical centre's values and mission. Tailoring your approach to reflect their ethos can make a strong impression during any informal conversations or interviews.
✨Tip Number 4
Prepare questions that demonstrate your interest in the role and the team dynamics. Asking insightful questions can show your enthusiasm and help you stand out as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Care Navigator/Medical Administrator in Liverpool
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific responsibilities and skills required for the Care Navigator/Medical Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in medical administration or care navigation. Use bullet points to make it easy to read and focus on achievements that demonstrate your capability in similar roles.
Write a Strong Cover Letter:Your cover letter should complement your CV by providing more context about your passion for healthcare and your motivation for applying. Mention specific examples of how you've successfully navigated care or managed administrative tasks in previous roles.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a medical administration role.
How to prepare for a job interview at Forrest Recruitment
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Care Navigator/Medical Administrator. Familiarise yourself with the specific duties mentioned in the job description, as this will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a Care Navigator, effective communication is key. Prepare examples of how you've successfully communicated with patients or team members in previous roles. This will highlight your ability to handle sensitive situations and work well within a team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life scenarios. Think of situations where you had to navigate complex patient needs or administrative challenges, and be ready to discuss how you approached them.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a medical administration role. Be prepared to discuss your methods for managing multiple tasks and prioritising effectively. You might even want to share tools or techniques you use to stay organised in a busy environment.
