Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance Customer Identity and Access Management capabilities.
- Company: Global consumer-experiences organisation undergoing digital transformation.
- Benefits: Up to £110,000 salary, hybrid work, and company-wide benefits.
- Other info: Dynamic role with opportunities for professional growth.
- Why this job: Join a strategic transformation and make a real impact in customer solutions.
- Qualifications: 5+ years in Identity Management and experience with cloud platforms.
The predicted salary is between 110000 - 110000 £ per year.
A global consumer‑experiences organisation with a diverse international portfolio is undergoing a digital transformation to enhance the end‑to‑end guest journey across its attractions. They are now hiring a Technical Lead that specialises in Customer Identity Access management to play a critical role in this strategic transformation. They're seeking a talented Technical Lead to lead the strategy, delivery, and ongoing optimisation of the companies Customer Identity and Access Management (CIAM) capabilities.
Responsibilities
- Lead a team of talented and experienced engineers and specialists.
- Managing the team, providing training and performance management.
- Lead the design, implementation, and maintenance of the Identity Management platform, ensuring high performance, availability, and scalability.
- Maintain and continuously improve service level agreements (SLAs) and operational KPI's.
- Lead the lifecycle of such platforms, including design, implementation and maintenance.
- Collaboration with stakeholders, prioritising initiatives and aligning with business goals.
- Deliver reports on platform usage, metrics and trends.
Skills and Expertise
- Bachelor's or MSc in Computer Science, Information Technology, or a related field (or equivalent experiences).
- 5+ years experience managing Identity Management or similar hybrid cloud platforms.
- Experience with cloud platforms (Azure, AWS).
- Expertise in scripting/automation tools (Terraform, Powershell).
- Microsoft Certification (Bonus points).
- Understanding of IAM protocols.
- Knowledge of governance frameworks like TOGAF or ITIL, and familiarity with compliance standards (GDPR).
What's on offer
- Up to £110,000.
- Hybrid working model.
- Discretionary Company Bonus.
- Company wide benefits.
If you are a talented Technical Lead with a passion for working with Customer solutions and eager for your next challenge, don't hesitate to apply!
Technical Lead employer: Formula.
Contact Detail:
Formula. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to CIAM and team leadership. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a GitHub repository that highlights your projects and achievements in Identity Management. This will give potential employers a tangible sense of your skills and experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Technical Lead role. Highlight your experience with Customer Identity Access Management and any relevant cloud platforms like Azure or AWS. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in leading teams and managing projects.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Did you improve service level agreements or lead a successful project? We love numbers and results, so quantify your successes where possible!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Formula.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially around Identity Management and cloud platforms like Azure and AWS. Brush up on your scripting skills with tools like Terraform and Powershell, as these will likely come up during technical discussions.
✨Showcase Your Leadership Skills
As a Technical Lead, you'll be managing a team, so be prepared to discuss your experience in leading teams and managing performance. Think of specific examples where you've successfully trained or mentored others, and how you’ve handled challenges in team dynamics.
✨Align with Business Goals
Understand the company’s mission and how the role fits into their digital transformation strategy. Be ready to talk about how you can contribute to enhancing the guest journey through effective CIAM solutions, and how you prioritise initiatives that align with business objectives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making processes. Prepare for scenarios related to platform design, implementation, and maintenance, and think about how you would handle issues related to SLAs and operational KPIs.