6-month FTC | Β£60k pro rata (PAYE, not a day rate) | Hybrid, London | ASAP
We've partnered with a global business, closing out a significant Order-to-Cash transformation and this role is the final piece of it. Four work streams are already live, and the process documentation the whole programme is built on still needs owning. The brief is open and so are the tools and the approach.
As the O2C Process Analyst, you'd own L4/L5 documentation and SOPs across the O2C lifecycle, working directly with Global Process Owners to turn existing analysis into process maps people will actually use, and running your own discovery where the detail doesn't exist yet.
With the approach still undefined, there's real scope to set how this gets scoped, sequenced and signed off rather than inheriting someone else's template.
As a contract O2C Process Analyst you'll be competent in:
- Building L4/L5 process documentation and SOPs end to end, across a full O2C lifecycle
- Telling the business what the documentation should enable and not just what it contains
- Working directly with Global Process Owners and senior stakeholders across a global programme, holding your ground where priorities compete
- Running your own discovery sessions to fill the gaps, then leading the business through what you've produced
- Using AI and modern tooling to compress documentation timelines rather than working the long way round
- An O2C or finance transformation background, alongside change and training experience, is an excellent advantage.
**Please note, due to the many applications we receive, not all applicants will receive feedback.
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Process Analyst employer: Formula.
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