At a Glance
- Tasks: Provide hands-on IT support and resolve user issues in a dynamic environment.
- Company: Rapidly growing tech-enabled trading business in Leeds.
- Benefits: Competitive salary up to £35,000 and opportunities for career progression.
- Other info: Fast-paced role with varied tasks and immediate impact on the business.
- Why this job: Gain real ownership of your work and build strong relationships from day one.
- Qualifications: Experience in IT support and familiarity with Azure and Google Workspace.
The predicted salary is between 35000 - 35000 £ per year.
We’ve partnered with a rapidly scaling, tech-enabled trading business to recruit a Leeds-based IT Support Engineer. This is a fantastic opportunity for someone who thrives in a hands‑on, user‑facing IT role and wants the stability, visibility and progression that comes with a permanent position. As the business continues to grow, they’re looking to strengthen their IT function with someone who can hit the ground running, owning day‑to‑day support, keeping systems running smoothly and being the go‑to person for end users across the business.
You’ll be working in a varied, fast‑paced environment where no two days are the same, supporting everything from incident resolution and hardware to cloud‑based tools across Azure and Google Workspace.
Key Responsibilities:- Incident management and ticket resolution
- Laptop builds, set‑up, and deployment
- Hands‑on hardware and end‑user support
- General desktop support and IT troubleshooting
- Supporting users across Azure and Google environments
- Experience in IT support or desktop support
- Strong hands‑on hardware and laptop provisioning skills
- Exposure to Microsoft Azure
- Familiarity with Google Workspace
Permanent role, up to £35,000 per annum. Interviews taking place shortly - apply now to be considered.
If you’re a motivated IT support professional who enjoys being visible, valued, and hands‑on – rather than lost in a large corporate IT queue – then this opportunity is a chance to achieve real ownership of your work and build strong relationships with the wider business from day one.
IT Support Engineer in Leeds employer: Formula.
Formula. is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a focus on employee growth, we offer opportunities to lead innovative marketing technology projects while working alongside talented professionals in a hybrid environment. Our commitment to agility and excellence ensures that you will thrive in your role as a Marketing Tech Lead, making a meaningful impact on global campaigns.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Leeds
✨Tip Number 1
Get your networking game on! Reach out to current employees at the company or in similar roles. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview like it’s the final boss level! Research the company, understand their tech stack, and be ready to discuss how your skills in Azure and Google Workspace can make a difference. Show them you’re not just another candidate!
✨Tip Number 3
Practice your troubleshooting skills! You might get asked to solve a problem on the spot. Brush up on common IT issues and how to resolve them quickly. Being hands-on is key, so show off your practical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your IT support experience and any hands-on hardware skills. We want to see how you’ve tackled similar challenges in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Showcase Relevant Skills:Mention your experience with Microsoft Azure and Google Workspace clearly in your application. We’re keen on candidates who can hit the ground running, so let us know how you’ve used these tools in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Formula.
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge, especially around incident management and ticket resolution. Familiarise yourself with common issues and solutions related to hardware, Azure, and Google Workspace, as these will likely come up during the interview.
✨Showcase Your Hands-On Skills
Since this role is all about being hands-on, be prepared to discuss your experience with laptop builds and deployments. Bring examples of how you've successfully set up systems or resolved user issues in the past to demonstrate your practical skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think of specific situations where you had to troubleshoot an issue or support a user effectively, and be ready to explain your thought process and the outcome.
✨Emphasise Your Communication Skills
As an IT Support Engineer, you'll need to communicate clearly with end users. Be ready to discuss how you’ve built relationships with users in previous roles and how you ensure they feel supported and valued. This will show that you’re not just technically skilled but also a great team player.
