London, hybrid | Fixed-term contract | Up to £100,000 + benefits
The role
Our client is rolling out new technology across the business and needs someone to make sure it sticks. You’ll own the people side: helping staff understand why things are changing, get comfortable with new tools and build them into their everyday work.
What you’ll do
- Set the overall plan for bringing people with the programme, from the first announcement to everyday use
- Write and run internal messaging that works for everyone, from the boardroom to new joiners
- Get leadership teams visibly behind the work and help them decide priorities and timing
- Recruit and coach go-to people in each team who help colleagues get started
- Guide training, internal comms and launch readiness so every team is set up before tools go live
- Run regular pulse surveys and track usage figures to see what’s working and fix what isn’t
What you’ll bring
- Experience leading a big programme where new systems or processes changed how staff worked, ideally somewhere with strict compliance requirements
- Clear writing and presenting, and the confidence to win over senior decision-makers
- A track record of bringing several teams or departments along at once
- Hands-on experience running training and roll-outs (essential)
A high-profile brief with direct access to the leadership team and a lasting effect on how a large workforce does its job.
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Change Lead employer: Formula.
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