Senior Loyalty & Membership Performance Lead (Hybrid London)
Senior Loyalty & Membership Performance Lead (Hybrid London)

Senior Loyalty & Membership Performance Lead (Hybrid London)

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead loyalty performance frameworks and design impactful dashboards.
  • Company: Dynamic recruitment agency in Greater London with a focus on innovation.
  • Benefits: Competitive salary, employee discounts, and great progression opportunities.
  • Why this job: Make a real impact on customer loyalty and insights in a hybrid role.
  • Qualifications: 2-3 years in consultancy or analytics, strong Power BI and Excel skills.
  • Other info: Join a vibrant team and grow your career in a supportive environment.

The predicted salary is between 43200 - 72000 £ per year.

A recruitment agency in Greater London seeks a Senior Loyalty and Membership Performance Manager to lead loyalty performance frameworks and design impactful dashboards. This hybrid role requires 2-3 years of experience in consultancy or analytics within a FTSE100 company.

The ideal candidate will have a strong focus on customer value and insights, alongside advanced skills in Power BI and Excel.

The role provides a competitive salary and a benefits package that includes employee discounts and opportunities for progression.

Senior Loyalty & Membership Performance Lead (Hybrid London) employer: Formula Recruitment

Join a dynamic recruitment agency in Greater London that values innovation and employee development. With a strong focus on customer insights, we offer a collaborative work culture, competitive salary, and a comprehensive benefits package, including employee discounts and clear pathways for career progression. This hybrid role not only allows you to thrive in a supportive environment but also empowers you to make a significant impact on our loyalty performance strategies.
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Contact Detail:

Formula Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Loyalty & Membership Performance Lead (Hybrid London)

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your expertise in loyalty frameworks and dashboard design. This will make you stand out from the crowd.

✨Tip Number 3

Prepare for interviews by practising common questions related to customer insights and analytics. We recommend using the STAR method to structure your answers and showcase your experience effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for talented individuals like you to join our team.

We think you need these skills to ace Senior Loyalty & Membership Performance Lead (Hybrid London)

Loyalty Performance Frameworks
Dashboard Design
Consultancy Experience
Analytics
Customer Value Focus
Insights Generation
Power BI
Excel
Data Analysis
Performance Management
FTSE100 Experience
Hybrid Working
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Loyalty & Membership Performance Lead role. Highlight your experience in consultancy or analytics, especially if you've worked with FTSE100 companies. We want to see how your skills align with what we're looking for!

Showcase Your Skills: Don’t forget to showcase your advanced skills in Power BI and Excel. Include specific examples of how you've used these tools to drive customer value and insights. This will help us see your potential impact on our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about loyalty performance and how you can contribute to our goals. Keep it engaging and relevant to the role – we love a good story!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Formula Recruitment

✨Know Your Numbers

Make sure you brush up on your analytics skills, especially in Power BI and Excel. Be ready to discuss specific metrics you've worked with in the past and how they impacted customer loyalty. This will show that you can translate data into actionable insights.

✨Showcase Your Consultancy Experience

Since the role requires experience in consultancy, prepare examples of how you've advised clients or stakeholders in previous roles. Highlight any frameworks you've developed or implemented that improved loyalty performance, as this will resonate well with the interviewers.

✨Understand Customer Value

Demonstrate your understanding of customer value and insights during the interview. Think about how you've used customer feedback or data to drive loyalty initiatives. Be prepared to discuss how you would approach enhancing customer experiences in this role.

✨Prepare Questions

Interviews are a two-way street, so come armed with thoughtful questions about the company's loyalty strategies and future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Senior Loyalty & Membership Performance Lead (Hybrid London)
Formula Recruitment
Location: London

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