Head of Quality Assurance in City of London

Location: Central London (2 days per week) Up to £105,000 + Bonus

We’re partnering with a well-established, consumer-focused organisation that delivers digital products used by millions of customers worldwide. As they continue to enhance and modernise their technology landscape, they’re looking for a Head of QA & Test Automation to help elevate their engineering standards and strengthen their approach to quality.

This is a senior strategic position where you’ll shape the future of how the organisation delivers reliable, seamless consumer experiences.

The Role

You’ll lead the development of a forward-thinking quality strategy that supports a wide range of consumer-facing digital products. The role involves strengthening automation practices, improving quality engineering maturity, and building a collaborative, high-performing QA function. You’ll influence product and technical decisions, guiding the organisation toward a more scalable, automation-first way of working.

Key Responsibilities

• Define and lead the QA and Test Automation strategy across multiple consumer product teams.
• Grow and mentor a diverse team of SDETs and QA professionals.
• Collaborate with engineering, product, and delivery stakeholders to ensure quality is built in from the earliest stages.
• Develop and improve automation frameworks across UI, API, and end-to-end layers.
• Establish clear quality metrics to support confident, data-driven release decisions.
• Encourage best practice sharing and continuous improvement across engineering teams.
• Support a culture that moves from manual gatekeeping to modern, enablement-driven quality practices.

We’re keen to speak to leaders who bring:

• Significant experience in QA and automation, ideally at a senior or head-of-function level.
• Hands-on experience with tools such as Playwright, Cypress, and API/contract testing frameworks.
• Comfort coding in TypeScript or a similar language.
• A track record of designing scalable automation approaches within complex delivery environments.
• Experience developing inclusive, performance-driven engineering teams.
• Strong communication skills and the ability to influence technical and non-technical audiences.

You’ll Thrive Here If You Are:

• A supportive coach who enjoys developing people.
• A collaborative leader who values diverse viewpoints and open discussion.
• Calm and decisive when dealing with complexity.
• Passionate about improving engineering practices and championing automation.
• Committed to fostering an inclusive, respectful team environment.

What’s on Offer:

• Salary up to £105,000 + Bonus
• Central London Office - 2 days per week onsite
• The ability to work remotely anywhere in the world for extended periods each year
• Strong training, mentorship, and career-development pathways
• An inclusive environment that values wellbeing, learning, and collaboration

If you’re a quality engineering leader excited by the idea of shaping strategy, scaling automation, and improving experiences for millions of consumers, we’d love to hear from you.

Unfortunately, due to high volume of applications, not all submissions will receive feedback.