Senior Business Analyst - AI & Automation in London

Senior Business Analyst - AI & Automation in London

London Full-Time On-site
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Senior AI Business Analyst - AI Practice Transformation London (Hybrid - 2 days a week in office) | Permanent | 85,000-100,000 + benefitsAbout the companyMy client is a private equity-backed legal services group that brings together six regional law firms across England onto one platform. Each firm keeps its own brand and culture. The group has around 800 fee earners, 166m in revenue and roughly 30 offices nationwide, and it's growing quickly. Its focus is regional, SME and consumer law rather than London corporate work.

The big strategic bet is AI. Around 70% of legal work is repeatable, but today each practitioner learns it individually. The group's lawyer-led AI programme, Project Edge, is an 18-month funded initiative to change that by embedding AI and automation into how legal services are actually delivered, with measurable results.

The roleThis is a brand-new role. You'll be one of the people turning AI ambition into practice. You'll work closely with lawyers and other SMEs to understand how they really work: their processes, systems and habits. Then you'll identify where automation and AI can make a measurable difference, and work with data science and engineering colleagues to design, test, implement and monitor those changes until they're in lawyers' hands and delivering value.

This is evidence-led change, not process mapping that ends up on a shelf.

What you'll be doingMapping current-state, end-to-end legal workflows (e.g. conveyancing) with SMEs, and finding the bottlenecks and repetitive tasksDesigning enhanced, AI-enabled workflows with clear human-in-the-loop checkpointsHelping data science validate use cases through short experiments tied to metricsConverting use cases into technical requirements, then prioritising and planning delivery with engineeringHelping to define baselines, before-and-after measurement and cost-to-run metricsReducing "transition friction" for lawyers as they adopt new tools, and co-owning user feedback mechanismsMonitoring post-implementation performance and recommending fixes where quality slipsContributing to compliance, information security and responsible AI practicesSupporting the Head of Edge Delivery with planning and project organisation in the early stagesWhat you'll bring5+ years' experience as a Business Analyst.

Legal sector experience is strongly preferredStrong workflow and process mapping skills (e.g. Lucid), working directly with SMEsExamples of process improvement projects where automation or AI has been usedThe ability to turn complex workflows into testable proposals, and explain trade-offs clearly to senior, non-technical audiencesStrong data literacy, including an understanding of taxonomies and measurementAwareness of confidentiality, privilege and data protection when applying AI to client dataExperience working in agile teamsConfidence using AI tools to speed up your own analysis and prototypingThe autonomy and judgement to shape a new roleNice to haveExperience with legal practice management systems and tools (Clio, ShareDo, Aderant, Lexis Protégé, Jylo, Copilot)Exposure to building or evaluating LLM-based solutions (prompt design, RAG, human-in-the-loop review, LLM-as-Judge)Experience in a PE-backed or investor-owned businessExperience defining success metrics, dashboards or paths to productionSome project management experienceWorking patternHybrid, with 2 days a week in the Central London office.

You'll also travel to the regional firms: weekly for the first month, then around twice a month. Travel days count as office days, and travel and accommodation are covered.

Why apply?

You'll be at the centre of how a whole legal business evolves, in a multidisciplinary team, at a time when AI is moving from experiment to everyday practice in law.

Senior Business Analyst - AI & Automation in London employer: Formula Recruitment Limited

Join a dynamic and mission-driven consumer app business that offers a unique blend of stability and startup culture. As a Senior Software Engineer, you'll thrive in a high-ownership environment where your contributions directly impact a product used by hundreds of thousands globally. With competitive benefits, a commitment to employee growth, and a flexible working arrangement, this is an excellent opportunity for those seeking meaningful work in a supportive team atmosphere.

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Contact Details:

Formula Recruitment Limited Recruitment Team