Rapid Frame is home to the Formula One Range Group of which, we have been established since 1998. We are proud to announce we have six companies within, being manufacturing and trade sites, for the window industry, in the Midlands, Shropshire, Wales and Swindon areas.
Due to expansion and growth within our industry, we now have a great opportunity available for someone to join our Customer Services team, at our offices in Walsall.
Skills & Experience
- Ideally experience in a customer service role
- Excellent verbal and written communication skills with a capability of conveying complex information clearly
- Excellent attention to detail
- Proven ability to manage multiple tasks and prioritise effectively in a fast-paced environment
- Good general all round communication, internal & external
- Work closely with supervision
- Strong excel and outlook required
- Outstanding problem-solving skills with a customer focused approach
- Empathetic and patient when handling customer enquiries
- Experience in the window industry beneficial
- Ability to perform under pressure while maintaining a positive attitude
- Commitment to continuous improvement and personal growth
Systems used & needed
- Share point
- Free parking on site
- Annual leaveCompany Pension with Royal London
- Career progression
- Salary will be discussed at interview & be based on experience
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Customer Service Representative in Walsall employer: Formula One Range
At Rapid Frame, we pride ourselves on being a supportive and dynamic employer within the manufacturing sector. Our Walsall facility offers a collaborative work culture where employees are encouraged to grow and develop their skills, with comprehensive training provided for all roles. Join us and be part of a team that values safety, quality, and innovation in the window industry.
