At a Glance
- Tasks: Be the friendly face of our team, welcoming visitors and managing front desk operations.
- Company: Join the dynamic world of Formula 1, where innovation meets excitement.
- Benefits: Enjoy private healthcare, free snacks, and generous leave policies.
- Other info: Flexible part-time hours with opportunities for personal growth and training.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Previous receptionist experience and excellent communication skills are a must.
The predicted salary is between 28066 - 30000 £ per year.
Role Overview
We are looking for a Receptionist to join our Facilities Management team on a 13 month fixed term contract.
Reporting into our Front of House Supervisor, you will play an important part of the Facilities Management team, providing professional front of house and associated services to the business.
This role is a part time position working across Wednesday, Thursday, and Friday (22.5 hrs per week).
Main Duties and Responsibilities
- Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.
- Offering and providing refreshments to invited guests and providing storage of personal items.
- Manage and oversee visitor, employee and contractor access passes to our Media & Technology Centre in line with internal policies.
- Ensure incoming calls are answered professionally and promptly.
- Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS).
- Contribute to the updating and maintenance of the Reception Manual.
- Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to:
- Administration, catering, and concierge service for VIP guests.
- Make meeting and room bookings and manage calendar, liaising with staff about changes and guests - Liaise with FS and reception team to ensure these are managed in an efficient and professional manner.
- Support FS with Catering and VIP meeting room and event Set-Up.
- Support FS and team with event delivery.
- Support with incoming and out-going post including making DHL and Royal Mail bookings, including diligence on the security of incoming post.
- Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company 'Purchase to Pay' (P2P) system, for M&TC goods and services.
- Make taxi bookings as requested and ensure records are kept up to date including completion of relevant invoices.
- Report building or cleaning issues to facilities team.
- Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad-hoc purchases.
- Liaise with on-site cleaners and other service providers as required.
- Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.
- Report all incidents, accidents and significant near misses.
- Create and distribute Race Passes prior to Race Weekends at M&TC.
- Develop and maintain great working relationships with key stakeholders.
- Act as a Fire Warden.
What Are We Looking For?
- Experience: Previous experience as a receptionist in a fast paced, demanding corporate environment
• Knowledge and Skills
- Excellent administration skills
- Proficient in MS Office
- Personable with excellent communication skills
- Ability to multi-task
- Strong attention to detail
- Ability to meet deadlines
- Flexibility in approach to work
Why join the force behind the sport?
Joining F1 means becoming part of a team that values innovation, collaboration and personal growth.
We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact.
We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport.
- As a member of the F1 team, you will be able to access our amazing benefits:
- Private Healthcare scheme
- Dental Care
- 4 x Grand Prix Paddock passes per season
- Enhanced maternity/paternity leave and other family planning policies
- A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill
- Free healthy snacks in our offices
- Subsidised canteen in Biggin Hill, serving breakfast and lunch
- 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
- Opportunities to develop and request training for your role via our in-house Learning and Development team
- Discount on F1 merchandise
- Discount at F1's experiences including F1 Arcade and F1 Drive
- Perkbox benefit portal and more
- Division: Corporate Here's how we roll
Formula 1 delivers the world's greatest sports and entertainment spectacle with innovation, inclusivity, and sustainability at the heart of its future growth and value.
As the global rights holders of this incredible sport our team delivers the 24-race calendar direct to our passionate fans around the globe.
Everything you see on screen or at an event comes via our people at F1.
Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, and communications there is always a driven and talented team working to maximise the potential of the sport.
We are focused on delivering the best for our fans and partners while also ensuring we do the right thing as a business and use the power of Formula 1 to make a positive contribution to the places we visit and to our own community.
That is why sustainability and accessibility are part of every decision F1 makes.
Our commitment to being Net Zero by 2030 is already reducing our emissions both on and off the track, and our focus on diversity and inclusion ensures everyone is welcome.
This is Formula 1!
Receptionist (13m FTC) in Biggin Hill employer: Formula One Management Limited
Join our dynamic team as a Senior Network Engineer in Biggin Hill, where we prioritise innovation and employee well-being. Enjoy a supportive work culture that fosters professional growth through training opportunities, while benefiting from perks like private healthcare, enhanced family leave, and free healthy snacks. With a focus on collaboration and continuous improvement, you'll play a key role in shaping our IT network infrastructure in an exciting environment.
Contact Details:
Formula One Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (13m FTC) in Biggin Hill
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We think you need these skills to ace Receptionist (13m FTC) in Biggin Hill
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
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Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Formula One Management Limited.
How to prepare for a job interview at Formula One Management Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Formula One Management Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Formula One Management Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
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Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
