Responsibilities
- Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
- To ensure all sales targets and KPI's are achieved
- To maintain the cleanliness of the Centre and its equipment on an ongoing basis
- To increase sales of products and services offered by the Company, in accordance with procedures
- Recruit and interview all employees for the Centre
- All MOT Testers must hold a valid MOT Tester licence which is issued by the DVSA
- To carry out MOT test to DVSA standard and input the details on the DVSA computer system
- To fit any product specified by the Company to customer vehicles and carry out a range of ancillary services to customer vehicles
- Identify any training needs for employees to progress and develop within the Company
- Support other Centres, when asked, when necessary
- To adhere to the Company's Policies & Procedures including Health & Safety, Compliance and Stock Control
- To comply with reasonable instructions from Management
- The company will supply you with uniform, it must be clean and presentable at all times
- Liaise with Head Office and other Departments
The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.
Experience in management within the motor vehicle sector would be an advantage.
Working Hours and Salary
The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Working hours to be discussed at interview Salary: Dependent on experience
Benefits
- NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
- Life Assurance
- Bonus Scheme - If Centre Based
- Stream - releases earnings by giving instant access to pay
- Retail Discounts (High St, Online and much more)
- Staff Discounts
- Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
- Training opportunities to further your career within the Company
- In-house IMI accredited course to further your development & capability
- Company Uniform including Safety Boots
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Centre Manager & MOT Tester in Stevenage employer: Formula One Autocentres
As a Service Technician with us, you'll join a supportive and dynamic team dedicated to delivering high-quality automotive services. We prioritise employee growth through comprehensive training opportunities, including in-house IMI accredited courses, and offer a range of benefits such as a NEST Pension Scheme, life assurance, and retail discounts. Our positive work culture encourages flexibility and communication, making it an excellent environment for those looking to thrive in the automotive industry.
