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- Tasks: Drive ticket sales and enhance fan experiences at thrilling motorsport events.
- Company: Join Formula E, the world's fastest-growing sport focused on innovation and sustainability.
- Benefits: Enjoy a hybrid work model, competitive perks, and opportunities for professional growth.
- Why this job: Be part of a revolutionary sport while making a real impact in ticketing operations.
- Qualifications: Experience in ticketing sales and a passion for live events are essential.
- Other info: Dynamic role with international travel to iconic race locations.
The predicted salary is between 36000 - 60000 £ per year.
Want to accelerate your career? Electrify your potential as a Ticketing Sales Manager and join the fastest growing motorsport on the planet!
About Formula E: Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Hosting over 100 races in iconic cities globally and backed by top manufacturers like Porsche and Jaguar, we feature elite drivers and cutting-edge EV technology. As the world's first sport certified Net Zero Carbon from inception, Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high-performance brand new GEN3 EVO race car capable of 0–60mph in 1.82 seconds (0–100kph in 1.86s). Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed up the switch to electric mobility.
The Role: Are you a strategic thinker with a passion for live events and a talent for driving revenue? We are looking for a proactive, commercially-minded and ultra-organised Ticketing Sales Manager to join the Formula E team. In this role, you will be the driving force behind the operational success of our Ticketing and Hospitality functions. You will sit at the heart of our Commercial team, working with a complex network of global stakeholders to execute a best-in-class ticketing strategy. This is a high-impact position for someone who loves building efficient processes, championing best practices and ensuring a seamless experience for our fans across the globe. This role is based at our London HQ and involves international travel to our race locations.
- Strategic Sales & Revenue Growth: You will be responsible for maximising revenue and venue occupancy. You will build comprehensive 'Race Plans' and work closely with external race promoters to understand and enhance their local sales processes. By maintaining a bird’s-eye view of global inventory, you will ensure we are always aware of what is on sale, where and at what price point to optimise every opportunity.
- Operational Excellence & Platform Management: You will take full ownership of the Formula E ticketing platform, from the initial creation of events and products to driving continuous improvements in the digital sales journey. You will lead the end-to-end ticketing process, which includes overseeing the design of physical and e-tickets, collating 'live' sales reports and ensuring all documentation within the ticketing ecosystem is accurate and distributed on time.
- Stakeholder & Agency Collaboration: Success in this role relies on building and maintaining strong relationships with key Ticketing and Hospitality agencies. You will act as the central link between local promotions and our global marketing and communications teams, ensuring that every event receives the support it needs to thrive. You will also be the 'go-to' person for sharing ideas and championing best practices across the commercial landscape.
- On-Site Race Leadership: When the lights go out on race day, you are there to ensure everything runs smoothly. You will attend races as required to lead on-site ticketing operations, managing live challenges and ensuring that the fan experience at the gates matches the high standards of our championship.
What we’re looking for in you:
- The Commercial Strategist: You have a proven track record in ticketing operations and sales, preferably within the sports or entertainment industry. You are analytical by nature, able to recognise potential problems before they arise and turn data-driven insights into revenue-generating opportunities. You are comfortable managing 'live' inventory and thrive on the challenge of filling world-class venues.
- The Proactive Problem Solver: You are a 'go-getter' who isn’t afraid to dive into complex problems. You possess a high level of creativity and innovation, always looking for ways to streamline processes and improve the sales journey. You are resilient, able to work under pressure and manage multiple high-stakes projects simultaneously without losing sight of the details.
- The Collaborative Communicator: Excellent interpersonal skills are a must. You can communicate 'Race Plans' and updates speedily and accurately to diverse stakeholders, ensuring everyone is aligned. You are a team player who can build rapport quickly with external agencies and internal departments alike, ensuring global marketing efforts are perfectly synced with local sales needs.
What’s in it for you? At Formula E, we offer a range of benefits and perks to enable you to make an impact in your role and to support your wellbeing and professional growth. This is a hybrid role and you’ll be required to do 3 days a week in our Hammersmith London office.
Application Process: Think you’ve got what it takes to join our race to the future? The closing date for this role is 9th January, however if we receive a high volume of applications we may close it early. At Formula E, we are building a culture where every voice matters, every perspective accelerates progress, and every individual is empowered to rise, contribute boldly, and shape a better world – together. We will provide equal opportunities regardless of an individual's protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives.
Our mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone. We’ll see you at the starting line!
Ticketing Sales Manager employer: Formula E
Contact Detail:
Formula E Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the motorsport industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Formula E. You never know who might help you land that interview!
✨Tip Number 2
Show your passion for sustainability and innovation! When you get the chance to chat with potential employers, make sure to highlight your enthusiasm for electric mobility and how it aligns with Formula E's mission. It’s all about making that connection!
✨Tip Number 3
Prepare for the unexpected! In the fast-paced world of ticketing and live events, things can change in a heartbeat. Be ready to discuss how you've tackled challenges in the past and how you can bring that problem-solving mindset to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Formula E family. Let’s get you on that starting line!
We think you need these skills to ace Ticketing Sales Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for motorsport and ticketing shine through! We want to see how your passion aligns with our mission at Formula E. Make it personal and relatable!
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your relevant experience in ticketing operations and sales. We’re looking for specific examples that showcase your skills and achievements in the industry.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website: Make sure to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Formula E
✨Know Your Stuff
Before the interview, dive deep into Formula E's mission and values. Understand their focus on sustainability and innovation in motorsport. Being able to discuss how your experience aligns with their goals will show that you're not just interested in the role, but also in the company’s vision.
✨Showcase Your Sales Savvy
Prepare specific examples of how you've maximised revenue in previous roles. Think about times you’ve built effective sales strategies or improved ticketing processes. This will demonstrate your ability to drive revenue growth, which is crucial for the Ticketing Sales Manager position.
✨Be a Team Player
Highlight your collaborative skills during the interview. Share stories about how you've successfully worked with diverse teams or stakeholders. Since this role involves liaising with various agencies and departments, showing that you can communicate effectively and build rapport is key.
✨Stay Cool Under Pressure
Prepare to discuss how you handle high-pressure situations, especially during live events. Share examples where you’ve managed challenges on race day or similar scenarios. This will reassure them that you can maintain operational excellence even when the stakes are high.
