Digital Business Analyst in Biggin Hill

Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world’s greatest sports and entertainment spectacle and leaving a positive legacy wherever we race. Innovation has been at the heart of what we do since our first Grand Prix in 1950. More than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track.

We are looking for a Digital Business Analyst to join our Digital Technology team. Reporting into our Lead Analyst, this role will support the discovery, analysis and documentation of digital product and platform changes across F1, translating business goals into clear, testable requirements and artefacts in Jira and Confluence that align with F1’s architecture standards and delivery governance.

Responsibilities

• Discovery & Analysis
  • Participate in discovery for new features and changes (workshops, interviews, requirements reviews). Gather, clarify and document functional and non-functional requirements in Confluence.
  • Support integration of multiple requirement sets into a single, coherent scope.
• Requirements & Documentation
  • Create and maintain structured artefacts such as: Business requirements, user stories and acceptance criteria in Jira.
  • Process and data flow diagrams, simple models and journey maps. Supporting documentation (assumptions, dependencies, open questions).
  • Use existing templates and patterns to ensure consistency and reusability.
  • Keep Jira–Confluence links up to date so both remain a single source of truth.
• Architecture Standards & Solution Shaping
  • Apply existing F1 architecture standards and patterns when documenting solutions.
  • Work with architects, engineers and senior BAs to ensure proposed changes align with platform constraints and design guidelines.
  • Flag potential gaps or conflicts in solution options for review.
• Data Analysis & Modelling
  • Use predefined mechanisms and tools (e.g. GA4, simple data extracts, dashboards) to analyse usage, impact and edge cases.
  • Support definition of data requirements (events, fields, IDs, mappings) for digital features and integrations.
  • Contribute to basic data models, mapping tables and tracking specs.
• Stakeholder Management & Communication
  • Communicate clearly with product, operations, QA, data, engineering and vendor teams at the appropriate level of detail.
  • Capture, refine and confirm stakeholder needs, highlighting trade-offs and constraints.
  • Maintain stakeholder lists and contacts in relevant Confluence artefacts.
• Meetings & Workshops
  • Help design and prepare effective workshops and working sessions (agendas, objectives, pre-reads, templates).
  • Facilitate or co-facilitate sections of meetings, capturing decisions, actions and outcomes.
  • Share best practice formats and templates with peers.
• Delivery Governance & Ways of Working
  • Provide input to F1 Digital delivery governance processes (e.g. scope reviews, change approvals, readiness checks).
  • Ensure requirements and documentation support decision-making in governance forums.
  • Align work to agreed delivery cadences and ways of working (sprints, milestones, cut-offs).
• QA, UAT & Readiness Support
  • Write clear, testable acceptance criteria that distinguish QA vs UAT outcomes.
  • Support QA and UAT planning by ensuring traceability from requirements to tests and defects (Jira, Testmo).
  • Participate in UAT sessions where relevant, confirming coverage of key scenarios and capturing feedback.
• Vendor & Partner Collaboration
  • Support vendor identification and selection by contributing to RFIs/RFPs and documenting requirements and evaluation criteria.
  • Maintain a clear view of partner responsibilities and dependencies in Confluence and Jira.
  • Coordinate with Procurement and Delivery colleagues as directed.
• Workload & Time Management
  • Manage multiple tasks across projects and products, based on agreed priorities.
  • Timebox analysis activities to avoid context switching and communicate early if workload becomes unmanageable.
  • Seek guidance on prioritisation when needed and proactively update Jira status and Confluence pages to reflect progress.

What Are We Looking For?

• Experience
  • Have experience working in a digital / product / technology environment (e.g. websites, apps, platforms, data products) in a business analyst, product, or similar role.
  • Have hands-on experience with: Jira (or similar) for capturing user stories, acceptance criteria and tracking delivery. Confluence (or similar) for documenting requirements, decisions and designs.
  • Have participated in: Requirements gathering sessions, workshops or interviews. Multi-stakeholder initiatives involving product, technology and business teams.
  • Have supported or worked alongside QA / UAT activity: Understanding how requirements translate into test cases and defect logs. Contributing to UAT or acceptance testing, even informally.
  • Have demonstrated the ability to: Manage your own workload across multiple tasks or small projects. Communicate clearly via written documents and meeting notes. Work with external vendors or partners, or at least cross-team collaborators.
• Some desirable experience that you may bring to the role:
  • Experience in media, sports, entertainment, streaming or other fan/consumer products.
  • Exposure to AI-enabled or data-driven products (e.g. recommendation engines, chat/agent experiences, rules-heavy tools like the F1 Rules Assistant).
  • Privacy, consent, and compliance topics (e.g. CMPs, data protection, vendor governance).
  • Experience working in multi-vendor or outsourced delivery models, coordinating analysis work across partners.
  • Familiarity with Analytics and tracking (GA4, tagging specifications, events and properties).
  • Test management tools (e.g. Testmo) and real-time bug capture tools (e.g. Shake) in conjunction with Jira.
  • Experience contributing to RFIs/RFPs, vendor assessments or supplier selection.
  • Continuous improvement of templates, standards or ways of working in a team.

Qualifications

• Not essential to be successful in the role but you may also have the following qualifications:
• Degree or equivalent experience in a relevant field (e.g. Digital, Marketing, Media, Business, Computing, Information Systems, Data/Analytics).
• Professional certifications or training in: Business Analysis (e.g. BCS, IIBA foundation-level). Agile / Scrum (e.g. Certified Scrum Product Owner, Scrum Master, or equivalent). Any training in: Data analysis / SQL fundamentals. UX, service design, or design thinking. Cloud or digital platform fundamentals (e.g. AWS, Azure, Salesforce).

Knowledge & Skills

• Prior to the role it is essential that you demonstrate:
• Core BA skills: Writing clear user stories and acceptance criteria; Producing structured documentation (requirements, flows, simple diagrams); Using templates and standards to maintain consistency.
• Tools and platforms: Confident use of Jira for backlog and delivery tracking; Confluence for structured documentation, including linking to Jira tickets; Collaboration tools like Teams/Slack.
• Analysis & modelling: Ability to interpret basic data and metrics to inform decisions; Understanding of simple process and data flows; Awareness of non-functional considerations (e.g. performance, reliability, privacy).
• Stakeholder & communication: Ability to explain requirements and options clearly; Experience capturing stakeholder feedback and decisions; Comfortable contributing to workshops and meetings.
• Ways of working & governance: Familiarity with agile delivery; Ability to follow and contribute to delivery governance processes; Understanding of the link between requirements, development, testing, UAT and go-live.

Personal Qualities

In This Role It Is Essential That You Are Structured and organised; clear communicator; collaborative; curious and analytical; adaptable; detail-conscious; proactive; respectful of governance and standards; calm under pressure.

Career Progression

• Senior Business Analyst: Take end-to-end ownership for complex initiatives (e.g. AI-powered assistants, cross-platform fan experiences); Lead discovery, solution shaping and testing strategy across multiple teams and vendors; Mentor other analysts and help define team standards and practices.
• Alternative Paths, Depending On Interests And Strengths: Product Management; Solution / Data; Delivery / Project Management. Opportunities To Specialise In Areas Such As Data and analytics; QA/UAT and quality governance; Vendor management and procurement-heavy initiatives.

Benefits

• Private Healthcare scheme
• Dental Care
• 4 x Grand Prix Paddock passes per season
• Enhanced maternity/paternity leave and other family planning policies
• A free staff shuttle service
• Free healthy snacks in our offices
• Subsidised canteen in Biggin Hill
• 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
• Opportunities to develop and request training
• Discount on F1 merchandise
• Discount at F1’s experiences including F1 Arcade and F1 Drive
• Perkbox benefit portal and more