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For Companies At a Glance
- Tasks: Lead the integration of AI-driven diagnostic solutions in clinical labs and provide expert training.
- Company: Fast-growing global medical tech company revolutionising diagnostics with advanced imaging.
- Benefits: Competitive salary, travel opportunities, and a chance to shape the future of healthcare.
- Why this job: Join a dynamic team and make a real impact on healthcare through digital transformation.
- Qualifications: Two years in hematology or clinical labs, with strong communication and training skills.
- Other info: Flexible travel and excellent career growth in a cutting-edge environment.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing global medical technology company is redefining how diagnostics are performed in clinical laboratories. Through the application of advanced imaging and AI-driven solutions, their platform enables high-resolution digital review of samples, improving diagnostic efficiency, accuracy, and overall laboratory workflow. With strong investment and a clear growth strategy through 2026, the company is driving the shift toward digital transformation and automation across hematology and wider diagnostic fields.
We are seeking a Field Application Specialist to join a world class customer success and implementation team. This position bridges science, technology, and clinical practice, helping laboratories integrate advanced AI powered digital solutions that replace traditional manual workflows. You will work across pre-sales, installation, training, and ongoing customer support, collaborating closely with commercial, technical, and R&D teams to ensure a seamless customer experience.
What You Will Be Doing
- Implementation and Training
- Lead implementation and integration of digital diagnostic solutions with customer systems and middleware
- Conduct on site and virtual user training sessions, workshops, and validation support
- Guide customers through regulatory and validation requirements for system deployment
- Technical Support and Troubleshooting
- Provide expert pre and post sales technical support
- Collaborate with engineering teams to resolve complex issues and ensure product reliability
- Customer Success and Feedback
- Partner with laboratories to optimize digital workflow adoption and ROI
- Gather user insights and performance data to help shape product improvements
- Maintain trusted, long-term relationships with clinical users and key stakeholders
- Sales Support
- Support demonstrations at conferences, trade shows, and customer sites
- Collaborate with commercial teams to drive engagement and adoption
About You
- Minimum two years of experience in a hematology or clinical laboratory environment
- Hands on experience with blood smears, bone marrow analysis, or cell morphology
- Excellent communication and presentation skills, confident leading training and supporting customers
- Passionate about AI, digital transformation, and innovation in healthcare
- Flexible to travel up to 50%
Region Specific Requirements
- United Kingdom
- Must have completed the IBMS Registration Portfolio and obtained the IBMS Certificate of Competence
- HCPC registration required
Field Application Scientist - Hematology in Newcastle upon Tyne employer: Formr
Contact Detail:
Formr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Application Scientist - Hematology in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical technology field, especially those who work in hematology. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or demo of how you would implement digital diagnostic solutions. This will not only impress potential employers but also give them a taste of your hands-on experience.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, podcasts, and news in AI and digital transformation in healthcare. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our mission in redefining diagnostics.
We think you need these skills to ace Field Application Scientist - Hematology in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Field Application Scientist. Highlight your experience in hematology and any hands-on work with blood smears or cell morphology. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and digital transformation in healthcare. Share specific examples of how you've contributed to customer success in previous roles, as this is key for us.
Showcase Your Communication Skills: Since you'll be leading training sessions and collaborating with various teams, it's crucial to demonstrate your excellent communication skills. We recommend including examples of past presentations or training you've conducted to show us what you can bring to the table.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Formr
✨Know Your Stuff
Make sure you brush up on your knowledge of hematology and the specific technologies used in digital diagnostics. Familiarise yourself with blood smears, bone marrow analysis, and cell morphology, as these will likely come up during the interview.
✨Showcase Your Communication Skills
Since this role involves training and supporting customers, practice explaining complex concepts in simple terms. Prepare to demonstrate your presentation skills, perhaps by summarising a technical topic related to AI in healthcare.
✨Prepare for Scenario Questions
Think about potential challenges you might face in the role, such as troubleshooting technical issues or guiding a lab through regulatory requirements. Be ready to discuss how you would handle these situations effectively.
✨Highlight Your Customer Success Mindset
This position is all about ensuring a seamless customer experience. Be prepared to share examples from your past where you've successfully built relationships with clients or improved their workflows, showcasing your commitment to customer success.