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- Tasks: Lead a dynamic team in HR, Finance, Marketing, and Compliance to drive business success.
- Company: Join Streets, a top 40 UK accountancy firm with a collaborative culture.
- Benefits: Enjoy 23 days holiday, a pension scheme, and a personal health cash plan.
- Why this job: Make a real impact on business performance while developing your leadership skills.
- Qualifications: Experience in managing support teams and strong communication skills required.
- Other info: Be part of a friendly team that values your ideas and contributions.
The predicted salary is between 36000 - 60000 £ per year.
Lead our Business Support team, driving HR, Finance, Marketing, and Compliance. Shape strategy, inspire growth, and make a real impact on the company’s success. Are you an experienced leader with a passion for driving operational excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, this is your opportunity to take charge of the company’s central support services and play a pivotal role in shaping the future of our business.
Streets is a leading and progressive accountancy practice with multiple business entities and approximately 33 offices across the UK. We are proud to offer a comprehensive range of professional services to a diverse client base, while maintaining a collaborative culture across our growing network.
What You’ll Be Doing
- Strategic Leadership: Manage and motivate a multi-disciplinary team, embedding a culture of excellence and innovation.
- HR Partnership: Work closely with Directors and external HR consultants to deliver strategic HR initiatives, support line managers, and champion our values.
- Finance Oversight: Supervise finance operations, monitor KPIs, and provide insightful reporting to the Senior Management Team.
- Marketing Direction: Collaborate with marketing consultants and guide the Marketing & Admin Assistant to deliver impactful campaigns.
- Client Experience: Ensure new client enquiries are handled promptly and professionally, supporting growth and client satisfaction.
- Facilities & Compliance: Maintain a premium front-of-house experience, manage building maintenance, health & safety, and regulatory compliance.
- IT Coordination: Oversee technology needs, liaise with external providers, and drive improvements to streamline processes.
- People Development: Conduct performance reviews, create growth plans, and foster continuous learning within the team.
- Special Projects: Lead strategic initiatives and projects as directed by the Board.
What We’re Looking For
- Proven experience managing central support or business services teams.
- HR knowledge (including basic employment law) and office administration expertise.
- Commercial acumen with a continuous improvement mindset.
- Excellent communication skills and the ability to influence at all levels.
- Tech-savvy with proficiency in Microsoft Office and cloud-based systems.
- Ability to work autonomously, prioritise effectively, and make sound decisions.
Desirables
- HR qualifications and/or experience in accountancy or professional services.
Personal Qualities
- Ability to build and sustain lasting client relationships, earning trust through professional expertise, personal service, and genuine care.
- Strategic mindset, continuously moving forward by challenging the norm and identifying smarter, more efficient ways to deliver value to clients.
- Strong sense of accountability, owning decisions and outcomes while setting high standards for self and team.
- Inclusive leadership style that fosters collaboration, encourages knowledge-sharing, and supports colleagues across teams and locations.
- Commitment to supporting growth, both by nurturing the development of junior team members and by pursuing their own professional growth.
- Proactive approach to managing complex workloads, with the ability to balance priorities, anticipate challenges, and deliver results under pressure.
- Excellent communication and influencing skills, able to translate financial insights into clear, actionable advice for clients and stakeholders.
- Resilient and adaptable under change, maintaining a positive outlook and guiding others through challenges.
- Client-focused outlook, acting as a true partner and extension of the client’s team, invested in their success and long-term goals.
Benefits
- Make a real impact: Enjoy a varied role where your decisions and leadership directly influence business performance and growth.
- Supportive leadership: Work alongside an experienced and collaborative senior team committed to your professional development and success.
- Client partnership: Adopt a client-focused approach, acting as a true partner and extension of their team, invested in their success and long-term goals.
- Holiday and Leave: Holiday allowance of 23 days plus bank holidays, with an additional day for your birthday. We recognise the importance of work-life balance and encourage you to take your holidays.
- Pension & Financial: Company pension scheme with employer contributions to help you plan for the future. We also offer death in service cover for your peace of mind.
- Agile Working: We offer agile working and the possibility of some remote working arrangements to suit your circumstances (after probation), recognising the benefits of a healthy work-life integration.
- Personal Health Cash Plan: We offer an NHS top-up personal health cash plan to contribute towards the cost of routine healthcare.
- Rewards Gateway: Find discounts and vouchers on this easy to use Employee perks platform.
- Team Culture: Be part of a friendly, professional team that values collaboration and knowledge-sharing. You’ll join a firm where your ideas are heard and your contributions are valued.
Ready to make an impact? Apply now and help us shape the future of our business.
Business Support Manager in Exeter employer: Formerly Streets Whittles - now Streets
Contact Detail:
Formerly Streets Whittles - now Streets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager in Exeter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Business Support Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent projects, and what makes them tick. This way, you can tailor your answers to show how you’ll fit right into their culture and drive operational excellence.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your experience and how it aligns with the role. Think about specific examples where you've led teams or improved processes—this will make you stand out during those crucial conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. So, go on, take that step!
We think you need these skills to ace Business Support Manager in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Support Manager role. Highlight your leadership experience and any relevant HR, finance, or marketing expertise to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you an ideal candidate. Don’t forget to mention how you can contribute to our collaborative culture.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive operational excellence. Numbers and results speak volumes, so let us see how you've made an impact in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Formerly Streets Whittles - now Streets
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Business Support Manager. Brush up on HR practices, finance operations, and marketing strategies. Being able to discuss these areas confidently will show that you’re ready to take charge.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully managed teams in the past. Highlight your inclusive leadership style and how you foster collaboration. This role is all about motivating a multi-disciplinary team, so be ready to share your approach to inspiring growth.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you’ve driven operational excellence and continuous improvement in previous roles. Think of specific instances where your decisions positively impacted business performance. This will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the company’s goals and challenges. Inquire about their strategic initiatives or how they measure success in client satisfaction. This shows your genuine interest in the role and the company.
