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- Tasks: Support sales growth by managing CRM, tracking opportunities, and enhancing customer communication.
- Company: Join Formel D, a global leader in automotive quality and engineering services.
- Benefits: Full-time role with career progression, competitive salary, and supportive team culture.
- Other info: Great opportunity for long-term career development in a thriving environment.
- Why this job: Be part of a dynamic team driving commercial success in the automotive industry.
- Qualifications: Experience in sales support or account management, strong organisational skills, and proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Location: Erdington, Birmingham
Reporting to: Director of Sales UK & Belgium
Employment Type: Full-Time, on-site
Shift Pattern: Monday to Friday - 08.00am - 17.00pm - 1 hr lunch break
About Us: Formel D is the global service provider for the industry. We develop market-leading concepts, as well as individual and scalable solutions throughout the entire value chain of the production process, from the design phase, industrialization, production and after-sales. The company was founded in 1993 and is headquartered in Cologne (Germany). We currently have a team of several thousand people located in 45 nations, and more than 90 locations in 21 countries, working daily at the core of the industry. Our drive is passion, team spirit and professionalism in everything we do, and our success is based on the satisfaction of our customers, which makes us stand out as a premium supplier within the sector.
Role Overview: We are seeking an organised, proactive, and commercially focused Sales & Commercial Coordinator to support the continued growth of our UK operations. Working closely with the Sales Director, this role will play a key part in maintaining CRM accuracy, managing sales pipeline activity, supporting customer communication, and ensuring commercial opportunities are effectively tracked and progressed. The successful candidate will help drive commercial efficiency across the business through strong organisation, attention to detail, and consistent follow-up management. This role would suit someone from a sales support, recruitment agency sales, account management, or commercial coordination background looking to develop a long-term career within sales and business development.
Key Responsibilities
- CRM & Pipeline Management
- Maintain and manage the company CRM system ensuring all customer activity and opportunities are accurately recorded
- Monitor pipeline activity and support progression of commercial opportunities
- Ensure customer follow-ups, actions, and tasks are completed within agreed timescales
- Maintain accurate customer records, contact data, and commercial information
- Produce regular pipeline and sales activity reports for management review
- Support forecasting and opportunity tracking activities
- Identify dormant or inactive opportunities for follow-up
- Commercial Support
- Support preparation of quotations, presentations, and commercial documentation
- Assist with customer communications and meeting coordination
- Prepare meeting summaries and track completion of actions
- Support tender and RFQ administration activities
- Coordinate internal commercial documentation and approvals
- Assist with maintaining customer account information and records
- Business Development Support
- Support outbound customer engagement activities
- Assist with LinkedIn and business development initiatives
- Support account management activities for existing UK customers
- Help maintain strong customer relationships through professional communication and follow-up
- Support identification of potential growth opportunities within existing accounts
Candidate Requirements
Essential
- Previous experience within sales support, commercial coordination, recruitment agency sales, account management, or customer-focused commercial roles
- Strong organisational and administrative skills
- Excellent attention to detail
- Strong communication skills both written and verbal
- Ability to manage multiple tasks and priorities
- Good Microsoft Office skills including Excel, Outlook, and PowerPoint
- Self-motivated and proactive attitude
- Professional and customer-focused approach
- RTW in the UK without restrictions (PLEASE NOTE WE DO NOT OFFER SPONSORSHIPS)
Desirable
- Experience using CRM systems
- Automotive, engineering, manufacturing, or service industry experience
- Experience supporting sales or commercial teams
- Understanding of pipeline management and reporting
- Experience preparing quotations or commercial documentation
Personal Attributes
- Organised and process-driven
- Commercially aware
- Strong follow-up discipline
- Confident communicator
- Positive and professional attitude
- Ability to work independently and within a team
- Driven to support business growth and continuous improvement
What Success Looks Like In This Role
- CRM consistently maintained to a high standard
- Strong pipeline visibility and reporting accuracy
- Improved customer follow-up discipline
- Reduced lost opportunities due to inactivity
- High-quality commercial administration support
- Improved organisation and efficiency across the sales function
Career Development
This role offers excellent long-term career progression opportunities within a growing commercial team, including potential future development into Account Management or Business Development positions.
Sales & Commercial Coordinator in Birmingham employer: Formel D Group
Contact Detail:
Formel D Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Commercial Coordinator in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Formel D's values, services, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn and engage with their posts. A friendly message can go a long way in making a memorable impression before your interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and CRM management. Think about specific examples from your past experiences that highlight your organisational skills and attention to detail.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds and show your professionalism.
We think you need these skills to ace Sales & Commercial Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales & Commercial Coordinator role. Highlight your relevant experience in sales support or commercial coordination, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention any experience you have with CRM systems or managing sales pipelines.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we like to see!
How to prepare for a job interview at Formel D Group
✨Know Your CRM Basics
Since the role involves maintaining the company CRM system, brush up on your CRM knowledge. Be ready to discuss how you've used CRM tools in the past and how you can ensure accuracy and efficiency in managing customer data.
✨Showcase Your Organisational Skills
This position requires strong organisational abilities. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously. Highlight any tools or methods you use to stay organised and efficient.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a relevant topic to demonstrate your ability to communicate effectively in a professional setting.
✨Demonstrate Commercial Awareness
The company values a commercially focused approach. Research Formel D and the automotive industry to understand current trends and challenges. Be prepared to discuss how you can contribute to the company's growth and success in this competitive market.