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- Tasks: Support sales growth by managing CRM, tracking opportunities, and maintaining customer relationships.
- Company: Join Formel D, a global leader in automotive quality and engineering services.
- Benefits: Full-time role with career progression, competitive salary, and supportive team environment.
- Other info: Great opportunity for long-term career development in a growing commercial team.
- Why this job: Be part of a dynamic team driving commercial success in the automotive industry.
- Qualifications: Experience in sales support or account management; strong Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
Formel D is the global service provider for the industry. We develop market-leading concepts, as well as individual and scalable solutions throughout the entire value chain of the production process, from the design phase, industrialization, production and after-sales. The company was founded in 1993 and is headquartered in Cologne (Germany).
We are seeking an organised, proactive, and commercially focused Sales & Commercial Coordinator to support the continued growth of our UK operations. Working closely with the Sales Director, this role will play a key part in maintaining CRM accuracy, managing sales pipeline activity, supporting customer communication, and ensuring commercial opportunities are effectively tracked and progressed. The successful candidate will help drive commercial efficiency across the business through strong organisation, attention to detail, and consistent follow-up management.
This role would suit someone from a sales support, recruitment agency sales, account management, or commercial coordination background looking to develop a long-term career within sales and business development.
- CRM & Pipeline Management
- Maintain and manage the company CRM system ensuring all customer activity and opportunities are accurately recorded
- Monitor pipeline activity and support progression of commercial opportunities
- Maintain accurate customer records, contact data, and commercial information
- Produce regular pipeline and sales activity reports for management review
- Support preparation of quotations, presentations, and commercial documentation
- Coordinate internal commercial documentation and approvals
- Assist with maintaining customer account information and records
- Support account management activities for existing UK customers
- Help maintain strong customer relationships through professional communication and follow-up
- Support identification of potential growth opportunities within existing accounts
Previous experience within sales support, commercial coordination, recruitment agency sales, account management, or customer-focused commercial roles is required. Good Microsoft Office skills including Excel, Outlook, and PowerPoint are essential, along with experience using CRM systems. Experience in the automotive, engineering, manufacturing, or service industry is preferred, as well as experience supporting sales or commercial teams and preparing quotations or commercial documentation.
This role offers excellent long-term career progression opportunities within a growing commercial team, including potential future development into Account Management or Business Development positions.
Sales Administrator Customer Service in Birmingham employer: Formel D Group
Contact Detail:
Formel D Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator Customer Service in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the automotive and engineering sectors on LinkedIn. Join relevant groups and engage in discussions to get your name out there. You never know who might have a lead for you!
✨Tip Number 2
Prepare for interviews by researching Formel D and their operations. Understand their CRM processes and think about how your skills can enhance their sales pipeline. Show them you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your follow-up game! After interviews or networking events, send a quick thank-you email. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator Customer Service in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator Customer Service role. Highlight your experience in sales support and CRM management, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proactive approach and how you can contribute to maintaining strong customer relationships and supporting our sales efforts.
Showcase Your Skills: Don’t forget to highlight your Microsoft Office skills and any experience with CRM systems. We love candidates who can demonstrate their organisational skills and attention to detail, so make sure to include relevant examples.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Formel D Group
✨Know Your CRM Inside Out
Since the role involves maintaining and managing the company CRM system, make sure you’re familiar with common CRM functionalities. Brush up on how to track customer activity and manage sales pipelines, as this will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Organisational Skills
This position requires strong organisation and attention to detail. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your organisational skills contributed to efficiency and success in previous roles.
✨Prepare for Commercial Conversations
You’ll be supporting customer communication and preparing commercial documentation. Familiarise yourself with common sales terminology and be ready to discuss how you’ve previously supported sales teams. This will demonstrate your understanding of the commercial landscape and your ability to contribute effectively.
✨Demonstrate Your Proactivity
The job description mentions being proactive in identifying growth opportunities. Think of instances where you took the initiative to improve processes or support your team. Sharing these examples will illustrate your proactive mindset and align with what the company is looking for.