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- Tasks: Welcome guests, ensure security, and provide top-notch room service during night shifts.
- Company: Luxury golf and spa destination in the vibrant Liverpool City Region.
- Benefits: Comprehensive benefits package for a rewarding work experience.
- Why this job: Join a dynamic team and create memorable experiences for guests at a luxury venue.
- Qualifications: Customer service experience and a positive, team-oriented attitude.
- Other info: Flexible night shifts with opportunities to grow in a luxurious environment.
The predicted salary is between 24000 - 36000 £ per year.
A luxury golf and spa destination in the Liverpool City Region is seeking a Night Porter to assist in running night shifts.
Responsibilities include:
- Greeting guests
- Ensuring security
- Providing room service
- General reception duties
Ideal candidates will have customer service experience, a positive attitude, and be team players. This role requires the ability to work nights, weekends, and holidays. A comprehensive benefits package is offered, ensuring a rewarding work environment.
Night Porter — Luxury Hotel & Spa Guest Care employer: Formby Hall Golf Resort & Spa
Contact Detail:
Formby Hall Golf Resort & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter — Luxury Hotel & Spa Guest Care
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury hotel and spa industry. A personal recommendation can make all the difference when you're trying to land that Night Porter role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your positive attitude shine through. Remember, they’re looking for someone who fits into their team, so be yourself and show them why you’d be a great addition!
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just sit back. Apply right away and follow up with a friendly email expressing your enthusiasm for the position. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for those late-night shifts! Familiarise yourself with common night porter duties and think about how your customer service experience can translate into this role. Being well-prepared will help you stand out during the interview process.
We think you need these skills to ace Night Porter — Luxury Hotel & Spa Guest Care
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you’ve gone above and beyond for guests in the past, as this role is all about making their stay memorable!
Keep It Positive: Your attitude matters! Use your application to convey a positive vibe. We’re looking for team players who can bring a smile to our guests' faces, even during those late-night shifts.
Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to the Night Porter role. Mention specific responsibilities from the job description that excite you and how you can contribute to our luxury hotel experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Formby Hall Golf Resort & Spa
✨Know the Hotel Inside Out
Before your interview, make sure to research the luxury hotel and spa thoroughly. Familiarise yourself with their services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to their guest care.
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, prepare specific examples from your past jobs where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of a Night Porter effectively.
✨Emphasise Teamwork
Being a team player is crucial in this role. Think of instances where you collaborated with colleagues to achieve a common goal. Highlighting your teamwork skills will reassure the interviewers that you can work well during those late-night shifts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For example, how would you handle a guest complaint at 3 AM? Practising your responses to these types of questions will help you feel more confident and articulate during the interview.
