At a Glance
- Tasks: Maintain hotel equipment, perform repairs, and ensure guest safety with proactive maintenance.
- Company: Join a vibrant team at Formby Hall Golf Resort & Spa, dedicated to unforgettable guest experiences.
- Benefits: Enjoy discounts, career development, free meals, and on-site parking.
- Why this job: Be part of a passionate team that values respect, excellence, and teamwork.
- Qualifications: Basic Health & Safety certificate and experience in maintenance or engineering.
- Other info: Full-time role with flexible hours, including weekends, in a stunning resort setting.
The predicted salary is between 24000 - 36000 £ per year.
We exist to create unforgettable experiences for every guest every time. At the core of everything we do are our REACH People Values:
- Respect: We treat every guest and colleague with kindness and dignity.
- Excellence: We go the extra mile in pursuit of outstanding service.
- Accountability: We take ownership of our actions and follow through on our promises.
- Cooperation: We work together as one team to deliver the best experience.
- Honesty: We act with integrity and transparency at all times.
How We Do It: We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.
Whats the role:
- Have a thorough knowledge of all plant and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
- Adopt a proactive approach by carrying out regular PPMs to ensure potential problems are dealt with promptly.
- Carry out short term (reactive) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency while adhering to all safety procedures and causing minimum disruption to guests.
- Carry out extensive decorating work.
- Carry out weekly checks of all fire alarms within the hotel and take action in line with Standard Operating Procedures if any are found to be faulty.
- Have knowledge of and operate hotel security and emergency procedures.
- Respect guests' privacy at all times.
- Deal with complaints/problems politely and positively and make every effort to resolve them. If you cannot resolve them, refer to your manager at the first opportunity.
- Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those issues which compromise Health & Safety or security.
- Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures.
- Act as Clerk of Works to regulate work carried out by contractors.
- Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotel.
- Use, operate, and store all tools, equipment, and materials safely and securely to comply with statutory regulations e.g. COSHH.
- Respond to call outs in line with rota and department standard practice.
- Carry out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service.
- Any trade skills are an advantage, preferably painting & decorating.
- Full time hours on a rota basis; must be able to work weekends.
The Person:
- Basic Health & Safety certificate.
- Generalist technical/engineering background.
- Recent experience in a similar role.
- Excellent organisation skills.
- Ability to prioritise and meet deadlines.
- Problem solver.
- Understands hotel operation.
The Perks:
- Generous discounts on accommodation, dining, and leisure across the group.
- Career development and training opportunities.
- Recognition and rewards for high performance.
- Complimentary meals during your shift.
- Free on-site parking.
- Access to retail and leisure discounts and cashback offers.
About Formby Hall: Located in 200 acres of lush green landscape, Formby Hall Golf Resort & Spa offers luxury accommodation, championship golf courses, award-winning spa facilities, and exceptional events spaces. We pride ourselves on delivering first-class experiences for every guest every time.
Equal Opportunities: We welcome applications from all backgrounds and are committed to ensuring equal opportunities for all.
Right to Work: Applicants must have the right to live and work in the UK in accordance with the Asylum and Immigration Act 1996.
Key Skills: Time Management, Hand Tools, HVAC, Cleaning Experience, Mechanical Knowledge, Property Maintenance, OSHA, Maintenance, Painting, Plumbing, Heavy Lifting, Power Tools.
Employment Type: Full-Time
Experience: years
Vacancy: 1
Maintenance Assistant in Liverpool employer: Formby Hall Golf Resort and Spa
Contact Detail:
Formby Hall Golf Resort and Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled maintenance issues in the past. Highlighting your proactive approach will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Maintenance Assistant in Liverpool
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for providing excellent service shine through. We want to see how you embody our REACH People Values and how you can contribute to creating unforgettable experiences for our guests.
Highlight Relevant Experience: Make sure to detail any previous maintenance roles or relevant skills you have. Whether it's painting, plumbing, or general property maintenance, we want to know how your background aligns with the responsibilities of the Maintenance Assistant role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Formby Hall Golf Resort and Spa
✨Know Your Stuff
Make sure you have a solid understanding of the maintenance tasks mentioned in the job description. Brush up on your knowledge of plant and equipment, as well as any relevant health and safety regulations. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Think about times when you had to act quickly to resolve a problem, especially in a guest-facing environment. This will demonstrate your ability to prioritise and handle pressure effectively.
✨Emphasise Teamwork and Communication
Since this role involves liaising with various departments and contractors, be ready to discuss your experience working in teams. Highlight how you communicate effectively and cooperate with others to ensure smooth operations and guest satisfaction.
✨Exude Positivity and Professionalism
Remember, the company values positivity and great service. Approach the interview with a friendly attitude and be prepared to discuss how you embody these values in your work. A positive mindset can make a huge difference in how you're perceived by the interviewers.