At a Glance
- Tasks: Create a welcoming environment by cleaning guest rooms and public areas to high standards.
- Company: Formby Hall Golf Resort & Spa, known for luxury and exceptional hospitality.
- Benefits: Free uniform, meals on duty, training opportunities, and exclusive discounts.
- Other info: Flexible shifts with opportunities for career development in a supportive environment.
- Why this job: Join a fun, inclusive team and make guests feel at home every day.
- Qualifications: Positive attitude, attention to detail, and teamwork skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 € per year.
At Formby Hall Golf Resort & Spa, we combine luxury, leisure, and exceptional hospitality in the heart of the North West. Home to two championship golf courses, stunning event spaces, and a renowned spa, our team is dedicated to delivering unforgettable guest experiences on and off the course. We exist to create unforgettable experiences for every guest, every time. Whether it’s a perfectly made bed, a fresh bathroom, or a spotless lobby, we take pride in the details that make our guests feel welcome and cared for.
At the core of everything we do are our REACH People Values:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile in pursuit of outstanding service.
- Accountability – We take ownership of our actions and follow through on our promises.
- Cooperation – We work together as one team to deliver the best experience.
- Honesty – We act with integrity and transparency at all times.
What You’ll Do
You’ll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard. You will be responsible for:
- Cleaning and preparing guest rooms, bathrooms, and public spaces to brand standards.
- Restocking amenities and ensuring presentation is tidy and inviting.
- Reporting any maintenance or repair needs promptly.
- Handling laundry, including collection, sorting, and returning items where required.
- Following health, safety, and hygiene procedures at all times.
- Assisting with any reasonable guest requests and ensuring their comfort.
- Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
What We’re Looking For
We’re looking for friendly, reliable team members who take pride in their work and enjoy creating a clean, welcoming space for our guests. You’ll have:
- A positive attitude and an eye for detail.
- Great teamwork and communication skills.
- The ability to work efficiently and manage time well.
- Flexibility to work shifts, including weekends and holidays.
- Previous housekeeping or cleaning experience is helpful but not essential — full training will be provided.
The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Free uniform
- Meals whilst on duty
- Opportunities for training and career development, including apprenticeships
- Discounts on hotel stays and dining for you and your loved ones
- Exclusive shopping discounts via our benefits platform
- Celebratory team events and long-service recognition
- A fun, inclusive, and supportive team environment
Equal Opportunities
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Hotel Housekeeper in Liverpool employer: Formby Hall Golf Resort and Spa
At Formby Hall Golf Resort & Spa, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to excel. With a strong commitment to employee growth through training opportunities and career development, our hotel housekeepers play a crucial role in creating memorable experiences for our guests while enjoying competitive benefits such as free meals, uniform, and exclusive discounts. Join us in the heart of the North West, where your contributions are celebrated, and teamwork is at the forefront of everything we do.
Contact Detail:
Formby Hall Golf Resort and Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Housekeeper in Liverpool
✨Tip Number 1
Get to know the hotel! Before your interview, take a moment to research Formby Hall Golf Resort & Spa. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a housekeeper, you'll be part of a team that values cooperation. Think about how you can demonstrate your teamwork abilities during the interview. Share examples of how you've worked well with others in the past.
✨Tip Number 3
Show off your attention to detail! During the interview, highlight any experiences where you’ve gone the extra mile to ensure cleanliness or guest satisfaction. This aligns perfectly with the hotel's commitment to excellence and will make you stand out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Formby Hall site. This not only streamlines the process but also shows your enthusiasm for joining our team. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Hotel Housekeeper in Liverpool
Some tips for your application 🫡
Show Your Attention to Detail:When you're filling out your application, make sure to highlight your attention to detail. Mention any experiences where you’ve gone the extra mile to ensure cleanliness or organisation, as this aligns perfectly with our commitment to creating a welcoming environment for guests.
Emphasise Teamwork:We love team players! In your application, share examples of how you've worked well with others in previous roles. This will show us that you understand the importance of cooperation and can contribute positively to our team at Formby Hall.
Be Honest and Authentic:We value honesty above all else. Be genuine in your application about your skills and experiences. If you don’t have previous housekeeping experience, that’s okay! Just express your willingness to learn and adapt, and we’ll provide the training you need.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can get back to you about the next steps in the process. We can’t wait to hear from you!
How to prepare for a job interview at Formby Hall Golf Resort and Spa
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Formby Hall's REACH People Values. Understanding how respect, excellence, accountability, cooperation, and honesty play a role in their operations will help you align your answers with what they value most.
✨Showcase Your Attention to Detail
As a Hotel Housekeeper, attention to detail is crucial. During the interview, share specific examples from your past experiences where your keen eye for detail made a difference. Whether it’s about cleaning or organising, let them know how you ensure everything is spotless and inviting.
✨Demonstrate Team Spirit
Highlight your teamwork skills by discussing how you've collaborated with others in previous roles. Formby Hall values cooperation, so mentioning instances where you’ve worked well in a team or helped colleagues will show that you’re a great fit for their environment.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle common housekeeping scenarios. Think about how you would respond to guest requests or manage your time effectively during busy shifts. Practising these responses will help you feel more confident and prepared.
