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For Companies At a Glance
- Tasks: Support Sales teams by bridging product and client needs in a fast-paced environment.
- Company: Join Formance, a global leader in next-gen financial infrastructure.
- Benefits: Enjoy a competitive salary, health insurance, remote work allowance, and top-notch equipment.
- Why this job: Make a real impact in fintech while growing your skills in a dynamic team.
- Qualifications: 5+ years in Technical Project Management or customer-facing roles with a tech background.
- Other info: Flexible hybrid work environment with opportunities for career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
FORMANCE is seeking a Solutions Engineer to support our Sales teams in a fast-paced, high-performance environment.
You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform.
This hybrid role combines technical expertise, client-facing problem-solving, and product integration, with plenty of room to grow and shape the scope based on your strengths.
You’ll play a key role in ensuring our solutions are robust, well-integrated, and tailored to our customers\\\’ needs, all while collaborating closely with Sales, Product, and Engineering in a hybrid environment that values flexibility and connection.
What you\\\’ll do
- Work mostly on post-sales operations.
- Work closely with the founders and the (future) CSM team throughout the customer journey
- Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively.
- Ensure an excellent customer experience and apply technical expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders.
- Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment.
- Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership.
- Identify and mitigate project risks such as scope creep, stakeholder engagement, customer IT resourcing, and internal backlogs, escalating issues to internal or customer executives as necessary.
- Use these \”live\” cases to create a repeatable playbook, incorporating learnings, frameworks, and best practices to support our growth.
Who you are
- Over 5 years of experience in Technical Project Management, Sales/Success/Solution Engineering, or other customer-facing roles with scale-ups or enterprise business clients.
- A technical background in software engineering, in the Payments or Fintech space.
- A passion for precision in scoping implementations or migrations, and excelling in negotiations with strategic thinking, patience, and emotional intelligence. You\\\’ll handle complex, cross-functional projects daily.
- Ownership mentality and initiative—if you see something that needs to be done, take action!
- Comfortable holding team members accountable for tasks and deadlines.
- Enthusiastic about learning technical domain-specific concepts such as ledgering, payments, integrations, complex money flows, and Open Source.
- Meal vouchers: €10/day, with €5.50 covered by Formance (optional).
- Health insurance: Full coverage by Formance (Alan Blue plan).
- Public transport: 50% reimbursed.
- Remote work allowance: €50/month + €500 one-time setup bonus.
- Equipment: Latest MacBook Air or equivalent provided.
About Formance
Formance is building the next-generation financial infrastructure – open-source, developer-first, and built to power the most ambitious fintech products of tomorrow.
Formance is global native and serving enterprise companies around the globe, around the clock, to build and scale their financial applications.
Backed by top-tier investors, we’re a post-Series A company based in the US and France, experiencing rapid growth with offices in Paris, Lyon, and soon New York City.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Engineering and Information Technology
- Industries: Software Development, IT Services and IT Consulting, and Information Services
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Solutions Engineer employer: Formance
Contact Detail:
Formance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at FORMANCE. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by understanding the company’s products and how they fit into the market. Show us you’re not just another candidate but someone who gets what we do!
✨Tip Number 3
Practice your problem-solving skills. As a Solutions Engineer, you'll need to think on your feet. Use mock scenarios to showcase your technical expertise and client-facing skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Solutions Engineer role. Highlight your technical expertise and client-facing experience, especially in the Payments or Fintech space. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us bridge our product with client needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t just list your experiences; tell us about specific challenges you’ve faced and how you tackled them. We’re keen on seeing your approach to complex projects and how you ensure an excellent customer experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Formance
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate your technical expertise. Brush up on the specifics of the product and its integration capabilities. Be ready to discuss how you can bridge the gap between client needs and technical solutions.
✨Understand the Customer Journey
Familiarise yourself with the customer journey and how your role fits into it. Think about how you can enhance the customer experience through effective communication and problem-solving. Prepare examples from your past experiences where you've successfully navigated similar challenges.
✨Showcase Your Project Management Skills
Since you'll be handling complex projects, be prepared to discuss your project management approach. Highlight your ability to define milestones, manage risks, and communicate effectively with stakeholders. Use specific examples to illustrate your ownership mentality and initiative.
✨Be Ready for Technical Questions
Expect technical questions related to software engineering and the fintech space. Brush up on key concepts like ledgering and payment flows. Showing enthusiasm for learning these domain-specific concepts will demonstrate your passion and fit for the role.
