Solutions Engineer

Solutions Engineer

Full-Time 60000 - 80000 ÂŁ / year (est.) Home office (partial)
Formance, Inc.

At a Glance

  • Tasks: Oversee post-sales operations and ensure excellent customer experience.
  • Company: Join Formance, a pioneering fintech company transforming financial applications.
  • Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
  • Other info: Dynamic startup culture with a focus on innovation and collaboration.
  • Why this job: Be part of a rapidly growing team and shape the future of financial technology.
  • Qualifications: 5+ years in software engineering, especially in payments or fintech.

The predicted salary is between 60000 - 80000 ÂŁ per year.

Start date: from February 2026

Who we are

Formance is on a mission to unlock the next generation of financial applications by solving today’s hardest problems in the space — with full flexibility and programmability to build unique and sophisticated financial products, with the most effective financial services providers. Our platform was built with a distinctive angle from the ground up, focusing on the flow of funds first to help businesses realize their product visions on a solid financial foundation.

Starting with an Open Source Ledger (i.e. a database for financial transactions), we’re building a comprehensive suite of modern financial backend modules, including native and automated reconciliation, workflow engines, and connectors with various financial services providers – e.g. Stripe, Adyen, Modulr, Wise, Atlar. This unique approach has made us the trusted financial backend for leading SaaS companies and financial institutions like Booksy, Doctolib, and Liberis, along with many others worldwide. Our success stems from the trust in our open-source foundation, the high level of programmability of our solutions, and our software-first approach, moving beyond traditional payment business models.

We’ve recently opened two new offices in New York and London to accelerate our worldwide expansion.

Why join Formance now?

We’re at a pivotal stage of our growth, doubling down on sales and enterprise expansion worldwide. The market is currently untapped, with financial backends traditionally built in-house by companies like Square, Airbnb, Qonto, and Uber. With a global market valued at over $10bn and projected to reach $300bn+ in 2030 for SaaS and platforms only, you’ll join us at the perfect time to capture this potential!

As part of our expansion, we’re hiring a Solutions Engineer to oversee the post-sales phase with the Ops and Tech team including product implementation, day-to-day operations, and potential account expansion.

We’re a team of 30, growing to 40+ soon. We’re all about customer experience, product, and strong expertise. Becoming the financial backend for major SaaS platforms is about trust and proving our product’s value in mission-critical environments.

What you’ll do

You will work mostly on post-sales operations.

  • Work closely with our Post-Operations team throughout the customer journey
  • Develop a deep understanding of our customer use cases, flows of funds, and business objectives to add value effectively.
  • Ensure an excellent customer experience and apply technical expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders.
  • Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment.
  • Own the technical implementation process: identify and document project milestones, manage dependencies, and ensure timely delivery
  • Identify and mitigate project risks such as scope creep, stakeholder engagement, customer IT resourcing, and internal backlogs, escalating issues to internal or customer executives as necessary.
  • Maintain clear and consistent communication with internal and external stakeholders
  • Use these “live” cases to create a repeatable playbook, incorporating learnings, frameworks, best practices to support our growth.

Who you are

  • Over 5 years of experience in software engineering within the payments or fintech space
  • A passion for precision in scoping implementations or migrations, and excelling in negotiations with strategic thinking, patience, and emotional intelligence. You’ll handle complex, cross-functional projects daily.
  • Good communication : be reassuring, be able to take the lead
  • Ownership mentality and initiative : if you see something that needs to be done, take action!

Learn more about our product

Formance technical documentation: https://docs.formance.com/

Formance Github repo: https://github.com/formancehq

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Solutions Engineer employer: Formance, Inc.

Formance is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Solutions Engineer, you'll be part of a rapidly growing team dedicated to transforming the financial technology landscape, with ample opportunities for professional development and a strong focus on customer experience. Located in vibrant cities like New York and London, Formance provides a unique chance to engage with leading SaaS companies while contributing to groundbreaking financial solutions.
Formance, Inc.

Contact Detail:

Formance, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Engineer

✨Tip Number 1

Get to know the company inside out! Research Formance's mission, values, and products. This way, when you chat with them, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 3

Prepare for those tricky technical questions! Brush up on your software engineering skills, especially in payments and fintech. Being ready to tackle real-world scenarios will impress the interviewers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Formance.

We think you need these skills to ace Solutions Engineer

Post-Sales Operations
Technical Implementation
Project Management
Stakeholder Communication
Risk Management
Customer Experience
Software Engineering
Payments Knowledge
Fintech Expertise
Negotiation Skills
Cross-Functional Project Management
Problem-Solving Skills
Attention to Detail
Initiative

Some tips for your application 🫡

Show Your Passion for Fintech: When writing your application, let us see your enthusiasm for the fintech space! Share any relevant experiences or projects that highlight your passion and understanding of financial applications. We love candidates who are genuinely excited about what we do!

Tailor Your Application: Make sure to customise your application to fit the Solutions Engineer role. Highlight your experience in software engineering, especially within payments or fintech, and how it aligns with our mission at Formance. A tailored application shows us you’re serious about joining our team!

Be Clear and Concise: We appreciate clarity in communication, so keep your application straightforward. Use bullet points where necessary and avoid jargon unless it’s relevant. This will help us quickly understand your qualifications and how you can contribute to our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!

How to prepare for a job interview at Formance, Inc.

✨Know Your Stuff

Before the interview, dive deep into Formance's platform and its unique features. Familiarise yourself with their open-source ledger and how it integrates with financial services like Stripe and Adyen. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their mission.

✨Showcase Your Communication Skills

As a Solutions Engineer, clear communication is key. Prepare examples of how you've effectively communicated with stakeholders in past projects. Think about times when you had to explain complex technical concepts to non-technical team members or clients—this will demonstrate your ability to bridge gaps and ensure smooth implementations.

✨Be Ready for Problem-Solving Scenarios

Expect to face hypothetical scenarios during the interview that test your problem-solving skills. Brush up on common project risks in the fintech space and think through how you would identify and mitigate them. Showing your strategic thinking and ownership mentality will resonate well with the interviewers.

✨Prepare Questions That Matter

Interviews are a two-way street, so come prepared with insightful questions about Formance's growth plans and customer success strategies. Ask about their approach to handling scope creep or how they maintain customer relationships post-implementation. This shows your genuine interest in the role and the company’s future.

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