At a Glance
- Tasks: Manage patient records, support nursing teams, and ensure smooth ward operations.
- Company: George Eliot Hospital, dedicated to high-quality patient care.
- Benefits: 27 days annual leave, flexible working, on-site nursery, and subsidised parking.
- Other info: Opportunity for professional growth in a supportive NHS setting.
- Why this job: Join a compassionate team making a real difference in patient care.
- Qualifications: Experience in an office environment and strong communication skills.
The predicted salary is between 14600 - 14600 £ per year.
Ward Administrator – Evening Ward Clerk
Salary: £24,465 per annum pro rata
Working pattern: 25 hours per week (Mon–Fri: 4pm–9pm)
Location: George Eliot Hospital, College Street, Nuneaton, CV10 7DJ
Closing Date: 12 December 2025
Employment type: Permanent (Part‑time)
Job Summary
We are seeking a highly organised, multilingual, reliable and adaptable Ward Administrator – Evening Ward Clerk to provide clear, efficient, and professional administrative support to the Nursing, Medical and Surgical teams. The role ensures accurate record‑keeping, patient data management, and effective communication with internal and external stakeholders to ensure seamless nursing workflow and high quality patient care.
Key Responsibilities
- Maintain up‑to‑date patient notes and file all documents in line with the Trust Medical Records Policy.
- Provide a professional clerical service to the nursing, medical and surgical teams.
- Communicate with internal and external professional bodies (e.g., NHS trusts, Commonwealth Coroner, Police, District Nurses, Allied Healthcare Professionals).
- Handle patient enquiries over the telephone and in person, relaying accurate information to patients and their families.
- Make appointments and coordinate transport for patients on discharge.
- Lead ward requisitions and manage ward stationery and general tidiness.
- Photocopy information for the nursing team and maintain accurate records in the Patient Administration System (Lorenzo).
- Arrange for early notification of discharges/deaths to GP and related paperwork.
- Book staff training and manage post distribution.
- Prepare and fax correspondence.
- Observe Trust policies on case note segregation and tracking, bereavement procedures and medical coding.
- Assist in processing new and change of admission of patients.
- Ensure timely distribution of post, mail and communication for the multidisciplinary team.
Relationships
Internal: Nursing staff, Consultants, Junior doctors, A&E clerical staff, Call Centre, Outpatient reception, Patient Services, PAS/RA Team, PALS, Medical Records Team.
External: GP surgery staff, other NHS trust staff.
Special Requirements
- Ability to cope working in a busy clinical environment.
- Occasional flexible hours if required to support the Administration Manager.
- Physical ability to lift boxes of case notes, paper and operate relevant equipment.
Qualifications and Experience
- Essential: Office environment experience, dealing with the public, NHS administration experience, priority and workload management, keyboard/typing skills.
- Desirable: Leading a team, knowledge of PAS systems, good standard of education, GCSE English.
Person Specification – Essential
- Good organisational and multi‑tasking skills.
- Excellent communication and interpersonal skills.
- Professional response and attitude.
Benefits
On‑site nursery, 27 days minimum annual leave plus bank holidays, cycle‑to‑work scheme, flexible working, extensive in‑house course learning directory, leave trading, subsidised restaurant, garden, and generous subsidised on‑site parking.
Equal Opportunities
We welcome applications from the Armed Forces community and all equally qualified candidates are encouraged to apply.
For a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme
Applications requiring current Skilled worker sponsorship are welcome; further information can be found on the UK Visas and Immigration website (opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.
Employer: George Eliot Hospital NHS Trust
Address: George Eliot Hospital, College Street, Nuneaton, CV10 7DJ
Ward Administrator- Evening Ward Clerk employer: Forma Graphics
George Eliot Hospital is an exceptional employer, offering a supportive and compassionate work environment that prioritises patient care and employee well-being. With benefits such as an on-site nursery, flexible working hours, and extensive training opportunities, staff are encouraged to grow and thrive in their roles. Located in a tranquil setting, the hospital fosters a culture of open communication and respect, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Administrator- Evening Ward Clerk
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Ward Administrator. This way, when you get that interview, you can show off your knowledge and how you can contribute to the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at George Eliot Hospital on LinkedIn. They can give you insider tips about the workplace culture and what the hiring managers are really looking for.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration and patient care. Role-play with a friend or family member to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your email for updates – you don’t want to miss any important info about your application!
We think you need these skills to ace Ward Administrator- Evening Ward Clerk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of Ward Administrator. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role involves a lot of communication with patients and professionals, let us know about your experience in this area. Share examples that demonstrate your ability to convey information clearly and professionally.
Keep It Neat and Professional:Your written application should reflect the professionalism we value at George Eliot Hospital. Make sure it’s well-organised, free of typos, and easy to read. First impressions count!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get a lot of applications, so get yours in through our website as soon as you can!
How to prepare for a job interview at Forma Graphics
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Ward Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing patient notes and communicating with healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Ward Administrator, you'll be interacting with patients and various healthcare teams. Practise clear and professional communication, both verbally and in writing. You might even want to role-play common scenarios with a friend to get comfortable with how to relay information accurately and sensitively.
✨Showcase Your Organisational Skills
Be prepared to discuss how you prioritise tasks and manage your workload, especially under pressure. Think of examples from your past experience where you've successfully juggled multiple responsibilities, as this will demonstrate your ability to thrive in a busy ward environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the workplace aligns with your values.
