We’re delighted to be partnering with an internationally renowned luxury interior design practice on a key senior appointment in their London headquarters.
Our client designs exceptional hotels, residences and private spaces for some of the world’s most discerning clients, with studios across Europe, the Americas, the Middle East and Asia. Their work is defined by a thoughtful, research-led approach rather than a signature style, and they’re known across the industry for the quality and integrity of what they deliver.
As the business continues to grow, they’re looking for a Senior Commercial Manager to take ownership of commercial and contractual performance across the Europe region. It’s a senior leadership role reporting to the Global Commercial Director, acting as the bridge between the regional design team and London HQ.
The role
Commercial & Contract Management
- Oversee the commercial side of a portfolio of high-end projects, driving profitability and hitting financial targets
- Own the Master Fee Schedule, including forecasting and revenue tracking
- Lead contract negotiations with clients, consultants and vendors, protecting the business and managing risk
- Review RFPs to ensure alignment with company fee structures and standards
- Manage third-party appointments and delivery
- Oversee payment schedules, invoicing and cash flow alongside the finance team, and lead cash collection
- Ensure teams deliver to agreed scopes of work and document issue sheets
- Partner with Business Development on contract set-up, through to close-out
- Support dispute resolution and manage claims, variations and Additional Design Services
Design Operations
- Work closely with creative and technical leads to streamline processes and keep projects commercially on track
- Support smooth handovers of project management responsibilities
- Act as the key link between design teams, Regional Directors and HQ
Strategic Leadership
- Provide strategic input to the Regional Director on business planning, market expansion and operational improvement
- Identify and implement improvements across commercial, contract and design management
- Build strong relationships with clients, consultants and internal teams
ABOUT YOU
- 4+ years in commercial management, contract administration or design operations within luxury interior design, architecture or real estate
- A strong grasp of project contracts, negotiation and risk management
- Experience working closely with creative teams and managing design processes
- Excellent financial acumen across pricing, forecasting and payment structures
- A confident leader who can work independently across multiple projects and teams
It would be great if you also bring experience in an international business, familiarity with regulatory frameworks around design and construction contracts, and a talent for balancing commercial priorities with creative ambition.
Backgrounds that could be a great fit include Commercial Managers, Practice Managers, Senior Contract Administrators, Senior Quantity Surveyors from luxury fit-out, and Associates or Senior Project Managers with fee and contract responsibility.
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Commercial Manager (Interior Design & Architecture) employer: FORM careers
As a leading hospitality design firm with over sixty years of experience, this company offers an exceptional work environment in its London studio, where collaboration and creativity thrive. Employees benefit from a supportive culture that values their contributions, alongside opportunities for professional growth within a globally recognised practice. With a focus on meaningful projects and a close-knit team atmosphere, this role is perfect for those looking to build a rewarding long-term career in the industry.
