Supported Living Team Leader in Wishaw

ACCOUNTABLE TO: Manager of Operations & Development (Supported Living)

HOURS: 37 hours per week, plus additional on-call responsibilities.

TERM: Permanent

ANNUAL LEAVE: 30 Days

LOCATION: Wishaw Base with travel within North Lanarkshire

General Description

Working as part of a team of managers, the successful candidate will be responsible for the day-to-day management of supported living services. Working alongside people who have a learning and/or physical disability, you will ensure that people receive care and support in line with their wishes and aspirations. You will ensure the delivery of care and support meets the standards as set out by SOLs Values and the National Health and Social Care Standards. The role has a strong focus on the management, support and coaching of individual team members to ensure they are motivated and engaged to provide high-quality care and support.

Tasks and Responsibilities

• Lead Supported Living Teams to ensure they are working with people to develop and maintain relationships outside of paid support.
• Lead Supported Living Teams to ensure that they are working to connect people to their communities by identifying strengths and talents and finding places where these strengths are useful and welcome.
• Enable positive risk taking and promote decision making by ensuring people have the level of power and control over their lives and support that is right for them.
• Facilitate regular reviews and ensure actions are carried out by teams.
• Work alongside people and their teams to develop outcome-based support plans and supporting strategies.
• Work in partnership with the people we support and The People Team to recruit new staff into the teams you are responsible for managing.
• Liaise with multi-agency teams to ensure the best possible provision of care and support.
• Work in partnership with SOL Connect to support people to utilise technology enabled care to enable them to be as independent as they can be.
• Support individual staff members around practice development and improvement through regular outcome focused supervision and performance improvement plans.
• Work in partnership with others to resolve conflicts.
• Work in partnership with the Employee Relations Manager to ensure that probationary reviews are carried out for new staff.
• Chair regular team meetings to ensure teams are supporting people in line with their needs and wishes.
• Ensure rotas are completed in time, in partnership with the person and staff team.
• Set up new services for people wishing to receive support from SOL.
• Maintain awareness of key developments of Self-Directed Support in Scotland and the UK.
• Carry out On-Call Manager duties on a rotational basis to ensure the people we support, and our frontline staff have access to support and advice out with office hours.
• Undertake any other reasonable duties as required.

Please Note: This job description describes the practical purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule.

Skills/Qualities/Personal Capabilities

• Can drive and has access to a car - Essential.
• Can actively promote the empowerment of people who use services and the carers.
• Work in partnership and actively seek to build partnerships with others within the organisation and external partners.
• Able to motivate and inspire others.
• Able to deal with and resolve conflict.
• Demonstrate professional autonomy and exercise judgement and initiative.
• Motivated towards continuous personal and professional development.
• Flexible approach and open to new ideas and change.
• Can demonstrate resilience and persistence in the achievement of goals despite barriers and setbacks.
• Treats all people with dignity and respect.
• Focus on ensuring the health and all-round wellbeing needs of people are met.
• Belief in the values of inclusion.
• Demonstrates person centeredness at all times.
• Can act as an ambassador for the values, mission and vision of SOL both within the workplace and out with it.
• Can represent the organisation in a professional manner in meetings with external partners i.e. social work.
• Attention to detail and accuracy.
• Good verbal and written communication skills.
• Organisational skills and the ability to manage competing priorities.
• Good information management skills.
• Ability to work as part of a team.
• Competent in the use of Microsoft Office and Outlook.
• Ability to communicate and motivate both verbally and in written media.
• Strong partnership and networking skills.
• Ability to work under pressure and meet deadlines, with good attention to detail.
• Ability to develop Performance Improvement Plans and ensure that these are followed through.