Mobile Home Care Support Worker in London

Support for Ordinary Living (SOL) is a non‐profit organisation that supports people with a variety of support needs and disabilities to choose and create a life for themselves within their own homes and communities. We believe that life is worth living when the things that matter most are present — love, friendship, family, belonging, freedom to direct our own lives, opportunities to grow, and the chance to use our strengths and skills. That is what ordinary living is all about.

We work to create a world where the people we support are truly seen, heard, and enabled to live meaningful, connected and fulfilling lives. A key expectation of everyone who works for SOL is that they live and breathe our values:

• Do the right thing.
• Make a difference.
• Take responsibility.
• Challenge the status quo.
• Look at the world from different perspectives.
• Find joy in the ordinary.

These values are central to how we work — they shape our decisions, guide our relationships, and define how we support both the people we work for and the people we work alongside.

Key Tasks & Responsibilities

We provide support at key times throughout the day to individuals across North Lanarkshire, assisting with getting ready, medication, meal preparation, and light household tasks. Many of the people we support have physical disabilities and rely on us for their essential daily needs. The role involves a high level of on-the-spot coordination, but our flexibility is highly valued. With increasing demand for this service, we are looking to grow our dedicated and rewarding team.

As a Mobile Support Worker with SOL, you will provide high-quality, person-centred support that empowers people to live fulfilling, independent lives in line with their Outcome-Based Support Plans and SOL's mission, vision, and values.

• Deliver compassionate, respectful care that promotes dignity, autonomy, and inclusion.
• Support people in their own homes or family homes to maintain their tenancy and live the lifestyle they choose.
• Assist with personal care (e.g. bathing) and daily living tasks such as cooking, cleaning, and shopping, where appropriate.
• Safeguard individuals' health, wellbeing, finances, and property, and respond appropriately in emergency situations.
• Promote social inclusion by supporting participation in activities and encouraging the maintenance of positive relationships with family, friends, and the community.
• Accurately record all required information using SOL's digital systems and contribute to the ongoing improvement of service quality.
• Work collaboratively with colleagues, families, and external professionals to deliver consistent and coordinated support.
• Support the development and delivery of high-quality services by maintaining compliance with SOL's policies, SSSC Codes of Practice, National Care and Care Inspectorate standards.
• Participate in coaching, reflection, and review processes to support personal and professional development.
• Maintain continuous professional development and meet all training and SSSC registration requirements, including any mandatory training and the completion of an SVQ.
• Represent SOL positively in all interactions, upholding our values and safeguarding the organisation's reputation.

Skills & Attributes

• Reliable, trustworthy, and committed to delivering person-centred care.
• Empathetic, respectful, and non-judgmental — supporting each individual's rights to dignity, choice, and inclusion.
• Reflective, adaptable, and open to learning and feedback.
• Flexible in availability and able to respond to the changing needs of individuals and the service.
• Positive and solution-focused, embracing creativity and new ways of working.
• Able to work both independently and as part of a collaborative team.
• Skilled communicator — confident in listening, negotiating, and responding professionally.
• Comfortable with using IT and digital systems in everyday tasks.
• Professional in conduct — maintaining confidentiality, respecting boundaries, and willing to raise concerns when needed.

Knowledge & Experience

• Experience of delivering person-centred care and support for a minimum of 12 months.
• Understanding of and ability to work in line with the standards and guidance of the Care Inspectorate and the Scottish Social Services Council (SSSC).
• Commitment to completing all required training and achieving the qualifications necessary for SSSC registration, including SVQ.
• Registration with the SSSC (or willingness to register within required timescales).
• Membership of the PVG (Protecting Vulnerable Groups) scheme or willingness to join.

Work Pattern

Week 1 - Monday, Tuesday, Saturday and Sunday
Week 2 - Wednesday, Thursday and Friday
Daily Schedule - 08am - 2pm (2-hour interval) 4pm - 10pm

This role involves driving company fleet vehicles. Any offer of employment will be subject to the candidate meeting the requirements to be insured under the company's motor insurance policy. One year's experience working as a Support Worker.