At a Glance
- Tasks: Provide compassionate remote support to empower individuals in their care journey.
- Company: Join an award-winning digital Technology Enabled Care service in Glasgow.
- Benefits: 30 days annual leave, flexible shifts, and potential for contract extension.
- Other info: Dynamic team environment with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while using innovative technology.
- Qualifications: Experience in social care, especially with mental health or disabilities.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: 3-month fixed term-contract with the possibility of extension.
Annual Leave: 30 days inclusive of public holidays
Base: Sydney Street, Glasgow
General Description: SOL Connect is an established, multi-award-winning digital Technology Enabled Care (TEC) Service that empowers people to live independently in their own homes within the community. Integrating cutting-edge technology with person-centred planning, we collaborate with people to create TEC solutions that enable them to take control of their own care journey. This is a unique opportunity for a person centred and forward-thinking support practitioner to use their skills to deliver support in a different way.
Job Purpose: As the SOL Connect Advisor you will play a crucial role in ensuring the safety, wellbeing, and independence of the people we support. Providing responsive remote support over our video conferencing HUB, you will apply traditional care and support skills and experience using bespoke technology. The people that we support may call in using their HUB technology for a chat, some reassurance, or reminders to take medication or lock up at night. Others may call in at times of distress or when their mental health has deteriorated. SOL Connect Advisors possess a unique set of skills that enable them to seamlessly move between calls, delivering compassionate care and support remotely.
Please Note: This position involves extended periods of sitting and screen time.
Work Pattern: This role involves working 12-hour shifts on a rotational basis, including both day shifts (07:00–19:00) and night shifts (19:00–07:00). The shift pattern also includes working every second weekend.
Key Responsibilities:
- Responsive care and support: Provide warm, person‑centred support to people living with mental illness, addictions, or disability remotely from our base and in line with individual TEC support plans.
- Person centred approach: Treat the people we support with compassion, respect, and dignity and maintain high standards of service delivery in line with the National Health and Social Care Standards.
- Enablement: Provide support to people to regain skills and maximise their independence by supporting them to set personal goals, fostering a sense of accomplishment and motivation as people progress.
- Empowerment and Advocacy: Advocate for the rights and needs of the people we support, empowering them to take control of their TEC journey.
- Facilitate connections: Support people to make the most of our technology to help them stay connected with their loved ones and community.
- Support Carers: Facilitate around the clock care and support that takes account of and supports the role of carers.
- Team collaboration: Work as part of a team of Advisors to ensure people receive a service that is aligned with their needs and wishes. Provide support to your colleagues following any difficult calls/interactions.
- Alarms monitoring: Monitor passive alarms (like motion sensors and door contacts) and ensure the correct action is taken, in line with peoples TEC support plans. Monitor and report on patterns and trends that may indicate deteriorations in people’s conditions.
- Working with others: Maintain strong collaborative relationships with our partners in the Health and Social Care Partnership.
- Medication: Where appropriate provide medication prompts to people to reduce reliance on direct support workers to meet this need.
- Crisis Management: Implement strategies for managing crises and emergencies, ensuring the safety and well‑being of the people we support.
- Reflective Practice: Engage in reflective practice debrief sessions to ensure continuous learning.
- Keeping Records: Maintain accurate and up‑to‑date records on the health, wellbeing, and achievements of the people we support.
- Weekly Planning: Assist the people we support in organising their weekly plans and ensure the service is flexible around the things that are important to them.
- Regular Reviews: Plan, facilitate, and record regular reviews with the people we support to ensure SOL Connect are supporting them to achieve the outcomes that are important to them.
- Following Policies: Understand and follow SOL’s policies and procedures.
- Maintaining Reputation: Uphold and protect the positive image and reputation of SOL.
- Adult Protection: Ensure that any concerns about an adult who may be at risk of harm are raised immediately.
- Incident Management: Record any incidents and escalates them.
- Update TEC Support Plans: Keep support plans updated to reflect the changing needs of the people we support. Highlight where these require updates due to a change in preferences or needs.
Preferred: A minimum of one year's experience in social care, including supporting individuals living with mental ill health, disabilities, addictions, or autism.
SOL Connect Advisor in Glasgow employer: Forliving
At SOL Connect, we pride ourselves on being an exceptional employer that values compassion and innovation in the care sector. Our supportive work culture fosters personal and professional growth, offering extensive training and development opportunities for our team members. Located in Glasgow, we provide a unique chance to make a meaningful impact in the lives of individuals while enjoying a generous annual leave package and a collaborative environment that prioritises employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land SOL Connect Advisor in Glasgow
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Forliving, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace SOL Connect Advisor in Glasgow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Forliving. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Forliving. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Forliving
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Forliving.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary SOL Connect Advisor role at Forliving, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Forliving that you can think critically and act effectively under pressure.
