At a Glance
- Tasks: Lead customer support for EvaEsi, resolving billing and account issues.
- Company: Forlais Group Ltd, a dynamic company focused on user care.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Join a supportive team in a fast-paced environment.
- Why this job: Make a real difference in user experience while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
Forlais Group Ltd is seeking a customer-support professional to lead and coordinate Eva Esi user care from the UK.
You will manage the support inbox, resolve billing questions, and address account issues while crafting clear, helpful replies.
You'll escalate complex problems to the appropriate teams and help surface recurring patterns to the product team, contributing to a smoother user experience.
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Frontline Support & Trust Ops employer: Forlais Group Ltd
At EvaEsi, we pride ourselves on being an innovative leader in AI technology, offering a dynamic work environment where creativity and collaboration thrive. Our commitment to employee growth is evident through our supportive culture and opportunities for professional development, making us an excellent employer for those looking to make a meaningful impact in the field of applied AI. Located in the United Kingdom, we provide a unique chance to shape cutting-edge products while working alongside a talented team dedicated to pushing the boundaries of what's possible.
