At a Glance
- Tasks: Help tenants navigate welfare reforms and maximise their housing benefits.
- Company: ForHousing, a top-rated employer focused on community impact.
- Benefits: Hybrid working, gym discounts, financial advice, and employee support.
- Other info: Join a supportive team dedicated to improving financial wellbeing.
- Why this job: Make a real difference in people's lives while enjoying flexible work options.
- Qualifications: Knowledge of welfare reform and housing benefits is essential.
The predicted salary is between 39639 - 39639 £ per year.
Application Closing Date: 19/06/2026 23:59
Salary: £39,639.37 per annum pro rata
Location: Salford
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of the Income Maximisation team, you’ll provide a high quality and solution oriented service to ForHousing Tenants affected by changes in benefits, either due to welfare reform or changes in their circumstances.
What you’ll be doing:
- Identifying and reaching out to customers and households at risk of or affected by welfare reform.
- Offering solutions based on household assessment, either delivered directly or via partner organisations.
- Ensuring customers’ housing benefit or universal credit is maximised by advising on current regulations and legislation, and supporting customers to make claims.
- Working closely with our Income team, Independent Living Service, and Neighbourhood teams to ensure our service is consistent and seamless from a customer perspective.
- Identifying, building, and maintaining effective partnerships with external services to improve our customers’ financial wellbeing.
- Delivering specific activities to resolve issues faced by households affected by welfare reform, based on customer insight and good practice.
This will include advice around Rightsizing moves, Income Maximisation, Welfare Reform briefings, promoting financial products, household financial assessment, and engaging with money and debt advice.
What we’re looking for:
- Knowledge of welfare reform, housing benefits, and universal credit is essential.
- Knowledge of service charges would be beneficial.
- Understanding of social housing issues, or work experience in the sector would be ideal.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
Welfare & Housing Benefits Advisor in Salford employer: Forhousing
ForHousing is an outstanding employer, recognised with a 2-star rating for creating a thriving workplace where employees can be themselves. With a strong focus on employee wellbeing, we offer hybrid and agile working options, comprehensive support through our Employee Assistance Programme, and unique benefits like the Cycle to Work scheme and discounts via STAR, making it an ideal environment for those looking to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare & Housing Benefits Advisor in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the housing and welfare sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ForHousing and its values. Understand their approach to customer service and welfare reform so you can show how your skills align with their mission. We want to see your passion for making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to welfare benefits and housing issues. Use the STAR method to structure your answers, highlighting your experience and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ForHousing.
We think you need these skills to ace Welfare & Housing Benefits Advisor in Salford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your knowledge of welfare reform and housing benefits. We want to see how your experience aligns with what we do at ForHousing, so don’t hold back on showcasing your relevant skills!
Showcase Your Passion:Let us know why you’re excited about working with social housing tenants. Share any personal experiences or motivations that drive you to make a positive impact in the community. We love seeing genuine enthusiasm!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Forhousing
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare reform, housing benefits, and universal credit. Familiarise yourself with the latest regulations and how they impact tenants. This will show that you're not just interested in the role but also committed to making a difference.
✨Showcase Your Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you've helped clients navigate complex issues or provided solutions that made a real difference. This is key for a role that’s all about supporting tenants.
✨Build Connections
Since the job involves working closely with various teams and external partners, be ready to discuss how you’ve built effective relationships in previous roles. Highlight any experience you have in collaborating with different stakeholders to achieve common goals.
✨Be Solution-Oriented
ForHousing values a solution-oriented approach, so come prepared with ideas on how you would tackle challenges faced by tenants. Think about specific activities or strategies you could implement to improve financial wellbeing and support those affected by welfare reform.
