Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Communities and Engagement team, you’ll design, develop, and deliver services and projects which enhance the wellbeing of customers. You’ll produce reports and collect, analyse and interpret data to present impact.
Why ForHousing?
- Rated an “Outstanding Company to Work For” by our colleagues through Best Companies.
- Hybrid working – some of your time can be spent working from home, with flexibility to work from the office.
- Agile working – trusted to manage your work in the way that works best for you, in line with business needs.
- 10% employer pension contribution through salary sacrifice, regardless of how much you choose to contribute.
- 23 days' annual leave, rising to 30 with service, plus bank holidays and 3 discretionary Christmas closure days. You can also buy up to 5 additional days each year through salary sacrifice.
- Enhanced maternity, paternity, and adoption pay.
- LinkedIn Learning – access to more than 20,000 expert-led courses to support your development.
- Wellbeing support, including gym discounts, exercise videos, mindfulness tools, nutrition guidance and financial wellbeing advice.
- Employee Assistance Programme – access to a 24/7 confidential counselling and support helpline.
- MyPerks – discounts and cashback at hundreds of retailers.
- Colleague recognition scheme – give and receive monetary rewards redeemable with major retailers.
- SmartTech – spread the cost of the latest technology over your salary, interest free.
- Cycle to Work scheme – save up to 40% on bikes and equipment through salary sacrifice.
- Work anniversary awards
What you’ll be doing:
- Providing general administrative support to the team, including managing inboxes, responding to queries and assigning tasks.
- Liaising with other departments and external stakeholders regarding information sharing, performance data, and financial administration.
- Supporting the delivery of the formal tenant engagement framework, including organising meetings, transport, taking minutes, collating reports, and being the first point of contact.
- Raising purchase orders, making payments and keeping accurate records.
- Collecting, analysing, interpreting, and presenting data to help us understand customer feedback and measure the impact of projects and initiatives.
What we’re looking for:
- Experience working with a range of customer, agencies, and the community.
- Experience of gathering relevant data, producing reports, and making recommendations.
- Excellent IT skills with experience using MS Office applications.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application numbers.
Communities and Engagement Support Officer in Salford employer: ForHousing
ForHousing in Salford is an exceptional employer dedicated to empowering individuals through meaningful employment support. With a strong focus on employee development, we offer comprehensive training and growth opportunities within a collaborative and inclusive work culture. Our commitment to making a positive impact in the community, combined with our supportive team environment, makes ForHousing a rewarding place to build your career.
