At a Glance
- Tasks: Support tenants and improve community services in a vibrant neighbourhood.
- Company: ForHousing, dedicated to enhancing lives through social housing.
- Benefits: Competitive salary, discounts, wellbeing support, and career development opportunities.
- Other info: Join a diverse team committed to equality and community impact.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in social housing and strong communication skills preferred.
The predicted salary is between 38821 - 43300 € per year.
Application Closing Date 16/10/2025 23:59
Salary £38,821.42 per annum
Location Salford
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Neighbourhoods team, you’ll provide an effective service across a defined neighbourhood, developing and improving those services. You’ll deal with all aspects of letting properties, assist with community initiatives, develop local communications, and ensure any issues which arise in the neighbourhood are resolved.
Why ForHousing?
- STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
- Smartech – purchase technology or white goods and spread the cost.
- Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
- Cycle to work scheme – save up to 40% on bikes and equipment.
- Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
- Signing up new tenants, undertaking new tenant visits, dealing with changes of tenancy, mutual exchanges, and conducting neighbourhood and scheme inspections.
- Managing low level ASB issues and neighbour disputes and managing instances of breach of tenancy
- Assisting with and delivering community initiatives.
- Developing local communication and providing information to customers.
- Taking ownership of neighbourhood issues, ensuring these are resolved directly or signposting customers whilst maintaining responsibility for outcome delivery.
- Contributing to the development, implementation, and delivery of Neighbourhood plans.
- Developing and maintaining partnerships with key stakeholders.
- Collaborating with stakeholders and external agencies to deliver customer-focussed solutions to neighbourhood issues.
- Providing a single point of contact for tenants and providing advice and support.
What we’re looking for:
- Experience of working in social housing would be ideal.
- Ideally working towards, or have, a relevant housing qualification.
- Excellent communication, influencing, and relationship building skills.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
Please note we reserve the right to close this vacancy early, depending on application volumes.
Housing Officer in Salford employer: Forhousing
ForHousing is an exceptional employer dedicated to enhancing the lives of our social housing tenants in Salford. With a strong focus on employee wellbeing, we offer a range of benefits including discounts through STAR, access to a wellbeing centre, and a supportive Employee Assistance Programme. Our inclusive work culture fosters personal and professional growth, making it a rewarding place for those passionate about community development and tenant support.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ForHousing and understanding their values. Think about how your experience aligns with their mission to positively impact tenants' lives. Show them you’re not just another candidate, but someone who genuinely cares about the community.
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to build relationships and resolve issues. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ForHousing team and making a difference in the community.
We think you need these skills to ace Housing Officer in Salford
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us see your enthusiasm for making a positive impact in the community. Share any relevant experiences that highlight your commitment to social housing and community initiatives.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Housing Officer role. Use keywords from the job description to demonstrate how your skills and experiences align with what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly and allows you to easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Forhousing
✨Know Your Stuff
Make sure you understand the role of a Housing Officer and the specific responsibilities outlined in the job description. Familiarise yourself with social housing principles, community initiatives, and how to handle tenancy issues. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As a Housing Officer, excellent communication is key. Prepare examples from your past experiences where you've successfully resolved disputes or built relationships with tenants and stakeholders. Practising these scenarios can help you articulate your skills effectively during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've tackled challenges similar to those faced in social housing. Be ready to discuss how you approached these situations, what solutions you implemented, and the outcomes. This will highlight your ability to take ownership of neighbourhood issues and deliver results.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, community initiatives, or the Neighbourhoods team. This not only shows your enthusiasm for the role but also helps you gauge if the organisation aligns with your values and career goals. Remember, interviews are a two-way street!
