Extra Care Scheme Manager

Application Closing Date 06/06/2025 23:59

Salary £39,890.13 per annum

Location Salford

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of our Neighbourhoods and Supported Living team, you’ll be responsible for the operational leadership of a person-focused service, providing support and direction for Extra Care Housing Assistants. You will focus on addressing the housing support and wellbeing needs of tenants living in extra care schemes.

Why ForHousing?

• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
• Smartech – purchase technology or white goods and spread the cost
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
• Cycle to work scheme – save up to 40% on bikes and equipment
• Employee Assistance Programme – access to a 24/7 counselling and support helpline

What you’ll be doing:

• Ensuring compliance with statutory and regulatory requirements, undertaking audit activities, and completing annual tenant fire risk assessments.
• Working from the designated extra care schemes and being operationally responsible for building management and service delivery.
• Having management oversight of the voids, allocations, and lettings process.
• Managing reports of anti-social behaviour and potential breaches of tenancy, working with local partners to sustain tenancies where possible.
• Overseeing the completion and review of tenant wellbeing assessments, ensuring housing support needs are identified and referrals to external support agencies are completed.
• Line-managing Extra Care Housing Assistants and being a point of escalation for any complex tenant-related issues.
• Work in partnership with the care and catering provider onsite to meet contractual obligations and positive working relationships

What we’re looking for:

• A level 3 housing qualification, or the willingness to work towards this.
• Health and Social Care qualifications, and First Aid Training Certificates would be ideal.
• Experience of working with people with care and support needs delivering person centred services.
• Experience of managing staff and performance

Please include a covering letter in your application detailing how you can meet the role profile.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.

Please note we reserve the right to close this vacancy early, depending on application volumes.

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