Design and Improvement Lead

Design and Improvement Lead

ForHousing Greater Manchester, England, United Kingdom

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

Why ForHousing?

• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• Hybrid working – some of your time can be spent working at home, or you’re free to spend more time in the office if you prefer.
• Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you.
• MyPerks – through our all-in-one employee platform (STAR) you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• SmarTech – purchase technology or white goods and spread the cost.
• Wellbeing centre, through STAR access – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline, as well as wellbeing and financial cover.

What you’ll be doing:

• Ensuring design and improvement practices are clear and accessible for stakeholders, communicating complex methodologies in an engaging and understandable way.
• Using a range of change methodology and working with the business to input into definitions of desired business outcomes, opportunities, their contexts, and desired future state.
• Utilising Business Architecture methods including capability and value stream mapping.
• Understanding, analysing, and interpreting complex information to produce effective solutions.
• Collaborating with and influencing key stakeholders.
• Contributing to the creation and maintenance of the target operating model and identifying impacts on operational service.
• Leading and managing a team of Business Analysts.

What we’re looking for:

• Management-level experience in a similar role.
• A relevant degree or improvement qualification such as Lean/Six Sigma green belt or higher, Business Architecture qualification, or Business Analysis qualification.
• Extensive experience of delivering large‑scale improvement activity, and skills relevant to this.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.

If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk.

Please note we reserve the right to close this advert early, depending on application volumes.

Interviews for this position are planned for 4th and 5th February.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Non-profit Organizations and Housing and Community Development