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- Tasks: Lead quality assurance activities and drive improvements across manufacturing sites.
- Company: Forgeway Ltd., a forward-thinking company in advanced adhesive solutions.
- Benefits: Competitive salary, career growth, free Friday lunch, and paid volunteer day.
- Why this job: Make a real impact on quality in exciting industries like automotive and aerospace.
- Qualifications: Experience in quality roles and knowledge of AS9100 standards required.
- Other info: Dynamic environment with strong support for professional development.
Salary: £50,000 - £55,000 per year (DOE)
Location: Covering production activities across Newton Abbot and Exeter sites (on-site)
Reporting to: Technical Manager
Facilities: QC laboratory at both sites
Job Type: Full-time, Permanent
About Forgeway Ltd.
Forgeway Ltd. is a forward-thinking company specialising in developing advanced adhesive solutions and high-performance materials for a range of industries, including automotive, construction, and aerospace. Quality is critical to our customers and central to our growth.
Role Summary
We are seeking a proactive and hands-on Quality Manager to support and drive quality performance across our AS9100-certified manufacturing operation. This role covers quality activities at both our Newton Abbot and Exeter sites and works closely with Production, Quality Control, R&D, and Supply Chain to ensure products meet internal standards, customer requirements, and regulatory expectations.
You will lead day-to-day quality assurance activities, manage nonconformances and corrective actions, support audits, and help embed a strong “right-first-time” culture across both sites. This position is ideal for experienced professionals with a passion for quality control, process improvement, and problem-solving.
Key Responsibilities
- Maintain and support the Quality Management System in line with AS9100 requirements.
- Ensure quality documentation is controlled and maintained, including SOPs, work instructions, batch records, specifications, and inspection records.
- Support internal and external audits, ensuring audit readiness and timely closure of actions.
- Provide quality support to production activities across Newton Abbot and Exeter.
- Ensure consistent application of inspection and release processes across both sites.
- Work closely with QC teams to ensure testing is completed correctly and results are recorded accurately.
- Support investigation and troubleshooting using the QC laboratories at both sites to enable effective decision-making and fast response.
- Lead and support investigations into quality issues, including nonconformances, deviations, scrap and rework.
- Drive structured root cause analysis using tools such as 5-Whys, Fishbone, and 8D where appropriate.
- Implement and track corrective and preventive actions (CAPA) and confirm effectiveness.
- Support customer complaint investigations and provide clear, professional responses.
- Work with Supply Chain and suppliers to ensure incoming materials meet requirements, including CoA review, supplier communication, and escalation where needed.
- Identify trends in quality performance and support improvement actions to reduce defects and improve consistency.
- Support improvements in process control, inspection methods, and data recording to strengthen traceability and compliance.
What Success Looks Like in the First 90 Days
- Strong working relationships built with Production and QC teams across both sites.
- Clear understanding of key products, manufacturing processes, and quality risks.
- Confident management of NCR/CAPA activities with effective containment and follow-up.
- Improved consistency in quality records, inspection approach, and release decisions across both locations.
- Audit readiness maintained with clear visibility of actions and priorities.
Candidate Requirements
Essential:
- Experience in a Quality role within a manufacturing environment (chemical, polymers, coatings, adhesives, aerospace, automotive or similar).
- Working knowledge of AS9100 and quality system requirements.
- Strong problem-solving capability and experience with root cause analysis and CAPA.
- High attention to detail with a structured and pragmatic approach.
- Confident communicator able to work effectively with production teams and technical functions.
- Ability to work across two manufacturing sites and manage priorities effectively.
Desirable:
- Experience in adhesives, sealants, resins, coatings, or chemical batch manufacturing.
- Knowledge of additional standards such as ISO 9001 or IATF 16949.
- Familiarity with quality tools such as FMEA, SPC, and Six Sigma methodologies.
- Experience supporting customer audits and supplier quality activities.
What We Offer
- Competitive salary (£50,000 - £55,000 DOE).
- Opportunities for career growth and professional development.
- A dynamic and supportive working environment.
- Free Friday lunch.
- 1 paid day per year to volunteer for a charity.
- On-site parking.
Quality Manager in Kingsteignton employer: Forgeway
Contact Detail:
Forgeway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager in Kingsteignton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Quality Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of AS9100 and quality management systems. Be ready to discuss how you've tackled quality issues in the past and how you can bring that experience to Forgeway Ltd. Show them you’re the right fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on their radar. It’s all about making that personal connection!
✨Tip Number 4
Be proactive in showcasing your problem-solving skills. Prepare examples of how you’ve used root cause analysis and CAPA in previous roles. This will demonstrate your hands-on approach and commitment to quality, which is exactly what they’re looking for!
We think you need these skills to ace Quality Manager in Kingsteignton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience in quality assurance, especially in manufacturing environments, and showcase your knowledge of AS9100. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your problem-solving skills and attention to detail.
Showcase Relevant Experience: When filling out your application, don’t forget to highlight any relevant experience with quality tools like root cause analysis or CAPA. We love seeing candidates who can bring practical knowledge to the table, so make it clear how you've used these tools in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Forgeway Ltd. and what we stand for!
How to prepare for a job interview at Forgeway
✨Know Your Quality Standards
Make sure you brush up on AS9100 and any other relevant quality standards before the interview. Being able to discuss how you've applied these standards in your previous roles will show that you're not just familiar with them, but that you can actively implement them.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled quality issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing root cause analysis and CAPA. This will demonstrate your hands-on experience and proactive approach.
✨Build Relationships in Mind
Since this role involves working closely with production and QC teams, think about how you can convey your ability to build strong working relationships. Share examples of how you've collaborated with different teams to improve quality outcomes in your previous positions.
✨Be Audit-Ready
Familiarise yourself with what it means to maintain audit readiness. Be prepared to discuss how you've supported audits in the past, including your approach to ensuring timely closure of actions. This will highlight your attention to detail and commitment to quality management.
