Area Assistant Shop Manager

Area Assistant Shop Manager

Salary: £24,418

Hours: 37.5 per week (5 days Monday – Sunday)

Responsible to: Area Manager

Responsible for: Volunteers, Assistant Shop Managers (when covering a shop) and Retail Assistants

Benefits: Entry into Peoples Pension, death in service benefit (3 x salary), out of pocket expenses, free access to confidential and extensive wellbeing support, generous holiday entitlement (26 days plus bank holidays rising to 31 days after 5 years for a full time employee, pro rata for part time), a day off for your birthday! free tea / coffee, sight tests and flu jabs and excellent learning and development opportunities.

Role Summary

Our vision is to deliver pioneering care through pregnancy, childhood and loss, wherever families need us, whatever the future holds. This role supports our vision by assisting our shop managers in managing our shops across a designated portfolio (up to 6 shops across a 15-mile radius).

In this hands-on development role, your excellent organisation and people skills will ensure effective management of colleagues and volunteers to help achieve sales targets and maintain excellent merchandising standards in the absence of the regular shop manager.

This role is an excellent opportunity for someone who aspires to move into the Shop Manager role, the post holder will be encouraged to have a structured personal development plan and to attend additional internal and external training sessions.

For an informal chat about the role, please contact Susan Carson 07741076837

Main Duties and Key Responsibilities

Support our shop managers by providing managerial cover to a portfolio of shops, covering holidays, sickness and short notice absence.
Support our shop managers to grow donated income through proactive stock generation, optimum pricing, and store planning
Maximise sales through Gift Aid and our fundraising lottery
Support our shop managers to recruit, train, lead and develop a team of Volunteers
Maintain high levels of store presentation through merchandising and housekeeping
Develop excellent working relationships with the shop teams within your portfolio, in particular the store managers and assistant managers
When not providing managerial cover, support our shop managers by being an additional resource as and where required to help improve sales, as directed by the area manager
Be a designated key holder – responsible for opening and closing shops when you are covering
Assist shop mangers by ensuring that all Forget Me Not Children’s Hospice administrative and financial procedures are followed, including banking, petty cash and monetary donations.

We expect all staff to undertake any other duties within the scope, spirit and purpose of the job, the title of the post and its grading, as requested by your line manager or their higher level of authority on behalf of the charity.

For all of our roles we expect employees uphold the expectations set out within the Together for Families Framework (attached). Complying with Together for Families means that we will all act with integrity to ensure we are trusted the people we care for, the people we work with and everyone who supports Forget Me Not.

PERSON SPECIFICATION

Skills and experience

Essential

Excellent organisational skills
Ability to communicate effectively both verbally and in writing
Ability to motivate and influence people
Strong team player with the ability to work hands on across any of the in-store functions.
IT Literate, excellent skills using Microsoft packages.
Excellent standards of record keeping, both written and computerised
Ability to work across the full trading week (Monday to Sunday)
Ability to travel up to 15 miles between locations daily (travel expenses will be paid)

Desirable

Previous charity retail experience
Previous experience managing a team

Education / qualifications

Essential: N/A
Desirable: N/A

Equality and Diversity

Please note that we are committed to equality and diversity and make the following pledge in relation to our recruitment practices;

We will actively encourage and support under-represented groups to join us as employees
We will always interview you if you are an applicant with disability who meets the essential requirements of the job and will provide adjustments to the recruitment process if required.
We are committed to supporting part time and flexible working; we will consider part time working requests for all our roles

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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