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- Tasks: Coordinate export operations, manage bookings, and update shipping progress daily.
- Company: Join a rapidly growing company in the export freight industry.
- Benefits: Enjoy a competitive salary, potential remote work options, and more perks to be revealed.
- Why this job: Be part of a dynamic team, develop customer relationships, and enhance your operational skills.
- Qualifications: 3+ years in freight forwarding, strong communication, and IT skills required.
- Other info: Working hours are 8AM-4:30PM, Mon-Fri, with a focus on teamwork and customer service.
The predicted salary is between 30000 - 42000 £ per year.
Due to significant growth, our Client is looking for a new member to join their Export Freight Team. The ideal candidate will be experienced in shipping multimodal freight, including Air, Sea and Road movements; however, experience in any roles will be considered. Team player, motivated, punctual and customer service focused. Required Export experience as our Client has about an 80/20 split towards exports.
You will be involved in the following:
- Scheduling Air, Sea and Road bookings.
- Dealing with suppliers and customers.
- Requesting and negotiating freight rates.
- Continuous updating of shipping progress.
- Completion of end-to-end forwarding activities.
Working hours of 8AM-4:30PM, Mon-Fri. Salary band depending on experience. More benefits to be revealed.
Profile/Additional:
- 3+ years experience in the freight forwarding industry.
- Strong operational knowledge.
- Develop existing and new customer relationships.
- Excellent communication skills.
- Good IT and reporting skills.
- Enthusiastic, flexible and adaptable.
Export Operations Coordinator employer: FORGE
Contact Detail:
FORGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Operations Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in multimodal freight shipping. Understanding the nuances of air, sea, and road movements will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their companies.
✨Tip Number 3
Brush up on your negotiation skills, especially regarding freight rates. Being able to demonstrate your ability to negotiate effectively can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service focus by preparing examples of how you've successfully managed client relationships in the past. This will highlight your suitability for a role that requires strong interpersonal skills.
We think you need these skills to ace Export Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the freight forwarding industry, especially any roles related to export operations. Emphasise your skills in scheduling, customer service, and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the export process. Mention specific experiences that demonstrate your ability to handle multimodal freight and your customer-focused approach.
Highlight Relevant Experience: In your application, clearly outline your 3+ years of experience in the freight forwarding industry. Include examples of how you've developed customer relationships and managed shipping progress effectively.
Showcase Your Skills: Make sure to mention your strong operational knowledge, IT skills, and reporting abilities. These are crucial for the Export Operations Coordinator role, so provide examples of how you've used these skills in past positions.
How to prepare for a job interview at FORGE
✨Showcase Your Experience
Make sure to highlight your experience in shipping multimodal freight during the interview. Be prepared to discuss specific examples of your past roles, especially any relevant export experience, as this is crucial for the position.
✨Demonstrate Team Spirit
Since the role requires a team player, be ready to share instances where you successfully collaborated with colleagues or worked within a team. This will show that you can contribute positively to the Export Freight Team.
✨Prepare for Customer Service Scenarios
As customer service is a key focus, think of examples where you went above and beyond for a customer. This could involve resolving issues or building strong relationships, which will demonstrate your commitment to excellent service.
✨Brush Up on IT Skills
Given the importance of good IT and reporting skills, review any relevant software or tools you’ve used in previous roles. Being able to discuss your proficiency with these systems will give you an edge in the interview.
