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For Companies At a Glance
- Tasks: Ensure smooth customs clearance and provide top-notch customer service.
- Company: Join FORGE, a leader in global logistics with a dynamic team.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Be part of a crucial role in international trade and logistics.
- Qualifications: Knowledge of global logistics and strong computer skills required.
- Other info: Work Monday to Friday, 10am to 6:30pm, with a focus on accuracy.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Export Customs Brokerage Agent at FORGE. Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
Responsibilities
- Receive documents.
- Prepare customs entries in Customsware or other customs software.
- Understand the elements of the Import & export customs SOP.
- Ensure accurate and timely data entry into operating systems.
- Ensure timely customs clearance of shipments.
- Monitor customs clearances and communicate with Customers.
Qualifications
- Global logistics industry knowledge
- Good computer skills (e.g., MS Excel, MS Word)
- Fluent in English
Performance Expectations
- Timely and Accurate Shipment Processing: Ensures smooth and timely freight process flow according to Company operational procedures. Follows customer\”s standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company\’s procedures.
- Timely and Accurate Data Entry: Ensures accurate and timely data entry into our operational systems according to Company operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
- Timely and Accurate Billing and Accounting: Invoices customers the expected charges timely and accurately and according to Company and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
Hours
The hours are Monday to Friday 10am to 6:30pm.
Salary depending on experience.
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Export Customs Brokerage Agent employer: FORGE
Contact Detail:
FORGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Customs Brokerage Agent
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in customs brokerage. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, be ready to discuss your experience with customs software and data entry. Make it clear how you can help them meet their KPIs.
✨Tip Number 3
Be proactive! If you see a job listing that catches your eye, don’t just apply through the usual channels. Reach out directly via our website and express your enthusiasm for the role. A personal touch can make all the difference!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of import and export customs SOPs. Be ready to discuss how you would handle specific scenarios, like ensuring timely customs clearance. This shows you're not just a candidate, but a solution provider!
We think you need these skills to ace Export Customs Brokerage Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Customs Brokerage Agent role. Highlight your experience in global logistics and any relevant software skills, like Customsware. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs brokerage and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your computer skills, especially with MS Excel and MS Word. If you've got experience with data entry or customs clearance, make sure to mention that too. We’re all about accuracy and efficiency!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at FORGE
✨Know Your Customs Stuff
Make sure you brush up on your knowledge of import and export customs procedures. Familiarise yourself with the specific SOPs mentioned in the job description, as this will show that you're serious about the role and understand the industry's ins and outs.
✨Show Off Your Tech Skills
Since good computer skills are a must, be prepared to discuss your experience with software like Customsware and MS Excel. Maybe even bring examples of how you've used these tools in past roles to streamline processes or improve accuracy.
✨Customer Service is Key
This role emphasises exceptional customer service, so think of examples where you've gone above and beyond for clients. Be ready to explain how you handle communication, especially when issues arise, as this will demonstrate your proactive approach.
✨Prepare for Data Entry Questions
Given the focus on accurate data entry, expect questions about your attention to detail and how you ensure data integrity. Have a couple of scenarios ready where you successfully managed data entry tasks and resolved any discrepancies quickly.
