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For Companies At a Glance
- Tasks: Manage domestic and international shipments while ensuring top-notch customer service.
- Company: A dynamic medium-sized freight forwarder with a focus on excellence.
- Benefits: Experience-dependent salary, yearly bonus, and opportunities for growth.
- Why this job: Join a fast-paced environment and make a real difference in logistics.
- Qualifications: Strong communication skills and experience in air export operations required.
- Other info: Valid driver's license needed for deliveries; adaptability is key.
The predicted salary is between 28800 - 42000 £ per year.
A medium-sized freight forwarder is seeking an Export Customer Operations Agent to manage both domestic and international shipments, ensuring customer service excellence.
Responsibilities include:
- Providing quotes
- Preparing freight documentation
- Coordinating with partners
Ideal candidates will have:
- Strong communication skills
- A solid background in air export operations
- Adaptability
The role requires a valid driver's license due to the need for deliveries. Salary is experience-dependent and includes a yearly bonus.
Export Operations Agent (Air/Road) - Time-Critical Freight in Chichester employer: FORGE
Contact Detail:
FORGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Operations Agent (Air/Road) - Time-Critical Freight in Chichester
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your air export operations knowledge. Be ready to discuss specific scenarios where you've excelled in customer service or handled time-critical shipments. Show them you’re adaptable and ready to tackle challenges!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each company’s culture and mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Export Operations Agent (Air/Road) - Time-Critical Freight in Chichester
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong communication skills and any relevant experience in air export operations. We want to see how you can bring your expertise to the table!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Mention your experience with domestic and international shipments, and how you ensure customer service excellence.
Be Clear and Concise: When preparing your written application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you the perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at FORGE
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air and road export operations. Understand the key terms and processes involved in freight forwarding, as this will show your potential employer that you're serious about the role and have the necessary background.
✨Showcase Your Communication Skills
Since strong communication is a must for this position, prepare examples of how you've effectively communicated with clients or partners in the past. Think about specific situations where your communication made a difference in customer service or operational efficiency.
✨Be Ready to Discuss Adaptability
The job requires adaptability, so come prepared with stories that highlight your ability to handle unexpected challenges. Whether it’s a last-minute shipment change or a sudden issue with documentation, showing how you’ve successfully navigated these situations will impress your interviewers.
✨Understand the Importance of Documentation
Familiarise yourself with the types of freight documentation required for both domestic and international shipments. Being able to discuss this knowledge during your interview will demonstrate your readiness for the role and your attention to detail, which is crucial in export operations.
