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- Tasks: Manage airfreight export operations and handle documentation from start to finish.
- Company: Join a dynamic small forwarder where teamwork is key and everyone pitches in.
- Benefits: Enjoy competitive salary, overtime pay, and a collaborative work environment.
- Why this job: Gain hands-on experience in exports while providing top-notch customer service.
- Qualifications: 2-3 years of experience in exports is preferred; strong communication skills are essential.
- Other info: Odd weekends may require overtime, but you'll be rewarded for your efforts.
The predicted salary is between 30000 - 35000 £ per year.
Airfreight Export Clerk required to join this busy agent.
Job Summary: To assist in managing the Airfreight Export Operations desk liaising directly with Clients, Suppliers, Exporters and Consignees. Ideally looking for 2-3 years + experience within Exports. Due to being a small forwarder, everyone helps out in all areas when needed.
Duties And Tasks:
- Handling all export documentation from A - Z
- Cutting HAWB and MAWB
- Arranging transport for clients and third-party companies
- Supporting the operations team with daily operational activities (booking, post flights etc.)
- Providing a high level of customer service at all times
- Providing quotations for clients and our foreign agents
- Negotiating rates with airlines and suppliers
- Export customs entries
- Consolidations
- Costing files
- Liaising with warehouse with documents and freight.
Salary is ranging from £30k-£35k depending on experience. 37.5 hours per week - Odd weekends required; overtime will be paid.
Airfreight Export Clerk employer: FORGE
Contact Detail:
FORGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airfreight Export Clerk
✨Tip Number 1
Familiarise yourself with the airfreight export process and terminology. Understanding terms like HAWB, MAWB, and export customs entries will show your potential employer that you have the necessary knowledge for the role.
✨Tip Number 2
Network within the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with professionals who can provide insights or even refer you to opportunities at companies like us.
✨Tip Number 3
Demonstrate your customer service skills during any interactions. Since providing a high level of customer service is crucial for this role, be prepared to discuss examples of how you've successfully managed client relationships in the past.
✨Tip Number 4
Research our company and understand our values and operations. Tailoring your approach to align with our mission will help you stand out as a candidate who is genuinely interested in joining our team.
We think you need these skills to ace Airfreight Export Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in airfreight and export operations. Include specific examples of your previous roles, especially those that involved handling export documentation and liaising with clients.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your 2-3 years of experience in exports and how it aligns with the responsibilities listed in the job description.
Highlight Customer Service Skills: Since providing high levels of customer service is crucial for this role, include examples in your application that demonstrate your ability to manage client relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the airfreight industry.
How to prepare for a job interview at FORGE
✨Know Your Export Documentation
Familiarise yourself with the various export documents you'll be handling, such as HAWB and MAWB. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for the Airfreight Export Clerk position, as you'll be liaising with clients and suppliers regularly.
✨Showcase Your Negotiation Skills
Be ready to discuss any past experiences where you've negotiated rates or terms with suppliers or clients. This will highlight your ability to handle one of the key responsibilities of the job.
✨Understand the Operations Team's Role
Research the daily operational activities that the team undertakes. Showing that you understand how your role fits into the bigger picture will demonstrate your commitment and teamwork skills.
