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- Tasks: Coordinate express logistics and manage customer service for air imports/exports.
- Company: FORGE is a well-established forwarder located near Heathrow, specialising in logistics.
- Benefits: Enjoy a 4 on 4 off night shift schedule with competitive pay.
- Why this job: Join a dynamic team, build relationships, and gain valuable experience in logistics.
- Qualifications: Strong communication skills, AOG knowledge, and familiarity with customs procedures required.
- Other info: Entry-level position perfect for high school and college students looking to kickstart their career.
The predicted salary is between 28800 - 40000 £ per year.
Join to apply for the Air Import/Export AOG Clerk.- NIGHTS 4/4 role at FORGE
3 days ago Be among the first 25 applicants
Join to apply for the Air Import/Export AOG Clerk.- NIGHTS 4/4 role at FORGE
We are working with an established forwarder near Heathrow, who are recruiting for an Air Import/Export AOG Clerk.
Shifts 4 on 4 off nights 7pm-7am
Purpose
Co-ordination of Express and Time Critical Logistics
Responsible for invoicing & profitability
Responsible for Customs Compliance
Processing of HMRC queries through to resolution and closure, minimising duty/tax liability
Core Capabilities
Excellent communication and organisational skills.
Excellent AOG/NFO & Express Knowledge
A mature and professional manner.
HMRC Customs Procedural knowledge Including Entry submission Exp/Imp
Confidence with a computer including excel, CRM database and BoxTop.
Enjoy working with customers and building relationships. Must be able to work well within a target driven environment.
Key Tasks/Responsibilities
Day to Day responsibility for customer service delivery to Express Clients
Management of operational email Inbox, and procedural work flows of consignments
Follow up and resolve all operational issues / customer service concerns raised by the customer
Responsible for Sales Invoicing on a timely basis and job costing accuracy
Processing of import/export documents and creation/submission of Customs Entry Declarations
Keep up to date with Market trends, products, services and news.
Establish and Maintain Internal and External Relationships.
Fully Document attributed clients business processes and requirements.
Ensuring accuracy of Export and Import entry declarations through self-auditing
Please forward CV\’s to Kellie Buckley
**If you haven\’t heard from us within 7 working days please assume you have been unsuccessful this time**
LNKD1_UKTJ
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Transportation, Logistics, Supply Chain and Storage
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Air Import/Export AOG Clerk.- NIGHTS 4/4 employer: FORGE
Contact Detail:
FORGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import/Export AOG Clerk.- NIGHTS 4/4
✨Tip Number 1
Familiarise yourself with the specific customs procedures and regulations relevant to air import/export. Understanding HMRC requirements will not only boost your confidence but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Highlight your experience with AOG (Aircraft on Ground) logistics in your discussions. Be prepared to share examples of how you've successfully managed time-critical shipments, as this is a key aspect of the role.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you’ve built relationships with clients in previous roles. Being able to articulate your approach to customer service can set you apart from other candidates.
✨Tip Number 4
Research the company and its position within the logistics industry. Being knowledgeable about their services and market trends will help you engage in meaningful conversations during the interview, demonstrating your genuine interest in the role.
We think you need these skills to ace Air Import/Export AOG Clerk.- NIGHTS 4/4
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air import/export logistics, especially any roles that involved AOG (Aircraft on Ground) operations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and organisational abilities. Mention specific examples of how you've successfully managed customer service delivery or resolved operational issues in previous roles.
Highlight Relevant Skills: Emphasise your knowledge of HMRC customs procedures and your proficiency with tools like Excel and CRM databases. This will show that you have the technical skills required for the position.
Follow Up Professionally: After submitting your application, consider sending a polite follow-up email to express your continued interest in the role. This can help keep you on their radar and demonstrate your enthusiasm for the position.
How to prepare for a job interview at FORGE
✨Know Your AOG and Express Logistics
Make sure you brush up on your knowledge of Air Import/Export AOG processes and express logistics. Be prepared to discuss specific scenarios where you've successfully managed time-critical logistics, as this will demonstrate your expertise in the field.
✨Demonstrate Strong Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Think of examples where you've effectively communicated with clients or resolved operational issues, as these will showcase your ability to build relationships.
✨Familiarise Yourself with Customs Procedures
Given the importance of HMRC customs compliance in this position, ensure you understand the relevant procedures and regulations. Be ready to discuss your experience with customs entry submissions and how you've handled HMRC queries in the past.
✨Showcase Your Organisational Skills
This role requires strong organisational abilities, so prepare to share how you manage multiple tasks and priorities. Consider discussing any tools or methods you use to stay organised, especially in a target-driven environment.
