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- Tasks: Manage credit control processes and build strong customer relationships.
- Company: Join a friendly, forward-thinking team at a growing North Manchester business.
- Benefits: Enjoy enhanced employee benefits and excellent career development opportunities.
- Why this job: Make a real impact in a dynamic environment while utilising your skills.
- Qualifications: Experience in credit control and strong communication skills required.
- Other info: Office-based role with a supportive culture and focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
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This range is provided by Forge Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Forge Talent
Finance Recruiter | Connecting Top Talent with Exceptional Opportunities 🏦💼📩Rosie.Thomas@forge-talent.co.uk📲07927474268
Due to continued growth and further planned acquisitions, Forge Talent are supporting a North Manchester based, group business with a requirement for a Senior Credit Controller.
You will be joining a well-established (and friendly) team and supporting a hands on and forward thinking manager who welcomes new ideas and perspectives. This is an ideal opportunity for an experienced Credit Controller looking to add value in an ever-evolving organisation.
The business can offer an excellent working culture (personality welcomed), enhanced employee benefits and career development opportunities.
Credit Controller Responsibilities
- Oversee and take responsibility for the end-to-end credit control process for a large and varied group ledger of regional and blue-chip accounts.
- Set up new accounts, ensuring that credit checks have been completed and recorded.
- Establish and review existing customers credit limits to eliminate risk.
- Proactively chase current and aged outstanding payments via telephone and email.
- Proactively resolve billings queries or disputes to ensure the prompt payment of outstanding amounts.
- Foster strong relationships with customers to reduce aged and bad debt and minimise late payments.
- Collaborate with the wider business to ensure queries are resolved in a timely manner.
- Generate weekly management reports, providing commentary on overdue amounts and cash position.
- Support continual improvements projects, ensuring efficiencies within the department and the wider business.
- Take ownership of escalated issues/ queries, following legal bad debt proceedings as required.
Credit Controller Required Experience
- Established experience in an end-to-end Credit Control position, ideally in a senior capacity.
- Exposure to working in a larger group business environment, overseeing a ledger of regional and blue chip business accounts.
- The ability to take ownership of complex queries and escalated issues.
- The ability to effectively prioritise responsibilities in line with business needs.
- Excellent communication skills with the ability and confidence to build strong and trusting relationships with internal and external stakeholders.
- The ability to work both independently and as part of a team.
- Strong computerised systems and Excel skills (intermediate – advanced)
- A commitment to continuous improvements.
- The ability to confidently troubleshoot problems and make business critical decisions.
This is an office-based role and will require office-based work from North Manchester 5 days per week.
If you have the skills and experience above and are seeking a new opportunity to enable you to utilise your skillset in a high performing environment, please submit your CV for review.
Seniority level
- Seniority level: Associate
Employment type
- Employment type: Full-time
Job function
- Job function: Accounting/Auditing and Finance
- Industries: Staffing and Recruiting
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Senior Credit Controller employer: Forge Talent
Contact Detail:
Forge Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who might know someone at Forge Talent. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since they value personality and new ideas, think about how you can showcase your unique perspective during the conversation.
✨Tip Number 3
Practice your communication skills! As a Senior Credit Controller, you'll need to build strong relationships. Role-play common scenarios with a friend to boost your confidence in handling queries and disputes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your relevant experience in credit control and any achievements that showcase your skills. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your background aligns with our needs. Don’t forget to show a bit of personality – we love that!
Showcase Your Communication Skills: Since this role involves building strong relationships, make sure to highlight your communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Forge Talent
✨Know Your Numbers
As a Senior Credit Controller, you'll need to demonstrate your understanding of credit control processes. Brush up on key metrics and be ready to discuss how you've managed ledgers in the past. Be specific about your achievements, like reducing overdue payments or improving cash flow.
✨Showcase Your Communication Skills
Strong communication is crucial in this role. Prepare examples of how you've built relationships with clients and resolved disputes. Think of a time when you turned a challenging situation into a positive outcome—this will show your ability to foster trust and collaboration.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving skills. Have a few scenarios in mind where you successfully tackled complex queries or escalated issues. Highlight your decision-making process and how it benefited the business.
✨Emphasise Continuous Improvement
Forge Talent values a commitment to continuous improvement. Be prepared to discuss any initiatives you've led or participated in that enhanced efficiency in your previous roles. This could include streamlining processes or implementing new systems—show them you're proactive!
