At a Glance
- Tasks: Manage a large B2B ledger and build strong customer relationships.
- Company: Join a global service provider with a dynamic team in North Manchester.
- Benefits: Enjoy hybrid working, competitive salary, and performance-related bonuses.
- Other info: Opportunity for career growth and involvement in continuous improvement projects.
- Why this job: Make an impact by reducing debt and improving cash flow.
- Qualifications: 5+ years in B2B Credit Control and strong Excel skills required.
The predicted salary is between 35000 - 45000 £ per year.
Forge Talent are working with a large global service provider as they look to grow their UK Credit Control team in North Manchester. This is an excellent opportunity for a confident Credit Controller who has 5 years + experience of managing a large B2B ledger. An ideal role for somebody who has the knowledge and experience to work autonomously to proactively reduce debt before it reaches an aged status.
Responsibilities
- Proactively oversee a large portfolio of blue chip and regional customer accounts, ensuring invoices are paid in line with agreed terms and aged debt is kept to a minimum.
- Chase current and overdue debt via phone and email, maintaining regular communication and building strong customer relationships.
- Support the AR team with the accurate allocation of incoming payments as required.
- Work with the wider sales and operations teams to promptly investigate and resolve invoice queries and discrepancies, preventing any payment delay.
- Monitor aged and problematic debt and maintain accurate debtor report.
- Escalate overdue or high-risk accounts to the Credit Control Manager as required.
- Support with customer credit reviews, advising on suitable limits where necessary.
- Provide regular reporting on cash position to the Senior Finance Team.
- Negotiate appropriate payment plans as required.
- Monitor debtor performance and contribute to improvements in Days Sales Outstanding.
- Support ongoing continuous improvements projects.
- Support cash flow forecasting through accurate and timely reporting.
- Assist with audits and finance projects as required.
Qualifications
- 5 Years + experience in a B2B Credit Control position, ideally gained within a larger business environment.
- Full working knowledge and understanding of the end-to-end Accounts Receivable process.
- Confident written and verbal communication skills with the ability to build and maintain strong working relationships with customers.
- The ability to challenge nonpayment customers professionally and constructively as required.
- Excellent problem‑solving skills with the ability to effectively investigate and resolve queries, reaching a prompt outcome.
- Strong Excel skills (VLOOK and pivot tables essential) and Computerised systems skills (Exposure to using Sage 200 is highly advantageous).
- Excellent time management skills with the ability to prioritise tasks effectively inline with business needs.
- The experience and confidence to work autonomously to manage priorities effectively.
- A commercially minded and pragmatic approach to problem‑solving.
- A positive and motivated approach to the role and team, embracing new challenges as they arise.
- A high level of accuracy and attention to detail.
Senior Credit Controller — Hybrid, Large B2B Ledger, Bonus in Rochdale employer: Forge Talent
Join a leading global service provider in North Manchester as a Senior Credit Controller, where you will thrive in a dynamic hybrid work environment. With a strong emphasis on employee growth, the company offers excellent benefits, including an achievable performance-related bonus, and fosters a collaborative culture that values proactive problem-solving and strong customer relationships. This role not only allows for autonomy in managing a large B2B ledger but also provides opportunities for continuous improvement and professional development within a supportive team.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller — Hybrid, Large B2B Ledger, Bonus in Rochdale
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of B2B credit control and be ready to discuss your experience with large ledgers. We want you to showcase how you've proactively reduced debt in past roles.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role, which is always a bonus!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Credit Controller — Hybrid, Large B2B Ledger, Bonus in Rochdale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience with large B2B ledgers and any specific achievements that demonstrate your ability to manage debt effectively.
Showcase Your Skills:Don’t forget to showcase your strong Excel skills and familiarity with Sage 200. Mention any relevant tools or systems you've used in previous roles to show us you're ready to hit the ground running.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role, focusing on your problem-solving skills and ability to build strong customer relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Forge Talent
✨Know Your Numbers
Make sure you brush up on your knowledge of the B2B credit control process, especially if you've worked with large ledgers before. Be ready to discuss specific metrics like Days Sales Outstanding and how you've successfully managed them in past roles.
✨Showcase Your Communication Skills
Since building strong relationships with customers is key, prepare examples of how you've effectively communicated with clients to resolve issues. Think about times when you had to negotiate payment plans or handle difficult conversations.
✨Demonstrate Problem-Solving Prowess
Be prepared to share instances where you've tackled invoice discrepancies or aged debt challenges. Highlight your analytical skills and how you approach problem-solving, especially in high-pressure situations.
✨Familiarise Yourself with Sage 200
If you have experience with Sage 200, great! If not, take some time to learn the basics. Being able to discuss how you've used similar systems or your willingness to quickly adapt will show your commitment to the role.
