Client Administrator

Client Administrator

Warrington +1 Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Financial Planners and be the first point of contact for clients.
  • Company: Join a leading Wealth Management organisation with a strong reputation.
  • Benefits: Enjoy enhanced pension, industry discounts, private medical insurance, and study support.
  • Why this job: Great opportunity for career progression in a supportive and positive work culture.
  • Qualifications: Experience in wealth management and understanding of financial products is essential.
  • Other info: Hybrid working available in Central Manchester, South Manchester, or Liverpool.

The predicted salary is between 36000 - 60000 Β£ per year.

Financial Planning Administrator/ Client Administrator/ Excellent Benefits (Enhanced Pension – Industry Discounts – Financial Services Discounts – Private Medical Insurance/ Shared Parental Leave ) / Study Support and Career Progression/ 35 Hour Week

An ideal opportunity has arisen for an experienced Client Administrator looking to take the next step in their career within an industry leading Wealth Management organisation.

You will be joining an established team of Financial Planners to act as the first point of contact for a diverse range of clients.

Previous experience in the Wealth Management industry, with an understanding of financial products is essential as a starting point. You will then be given the mentorship and training tools to develop your career in line with your wealth management career aspirations.

An excellent benefits package is available and with multiple UK office sites, it is possible to work in either of the following locations on a hybrid basis:

  • Central Manchester
  • South Manchester
  • Liverpool

Financial Planning Administrator Responsibilities:

  • Proactively support assigned Financial Planners to ensure excellent outcomes for a large and diverse range of clients.
  • Be the first point of contact for new and existing clients, resolving queries, providing information and supporting as required.
  • Assist Investment Managers in preparing new business pitches and presentations.
  • Support with the new client onboarding process, preparing meeting packs and valuations.
  • Build, develop and maintain trusting relationships with clients, through regular contact.
  • Support the wider business and operational teams as required with administrative duties (scripts, transfers, corporate actions, etc)
  • Ensure all client records are maintained, and correspondence is recorded inline with company policies.

Financial Planning Administrator Required Experience:

  • Previous experience of working within the wealth management sector with a comprehensive understanding of financial products (pensions, ISA’s, offshore and onshore bonds)
  • Previous experience of offering end to end support to Financial Advisors.
  • Excellent written and verbal communication skills with the ability to build and nurture strong working relationships.
  • Excellent organisational skills with the ability to effectively plan and prioritise workflow.
  • Problem solving abilities with the ability to use reasoning and judgement to reach effective solutions.
  • A proactive, positive and professional approach to the role and collaborating with a team to maintain the company values and a positive working culture.
  • A desire to develop within a Wealth Management career path.

This is an excellent opportunity to join an organisation that is committed to providing their people with opportunities to excel.

If you are located within commutable distance of Manchester or Liverpool and have the required experience outlined above, please submit your CV for review.

Locations

Warrington Cheshire

Client Administrator employer: Forge Talent

Join a leading Wealth Management organisation that prioritises employee growth and well-being, offering an excellent benefits package including enhanced pension options, industry discounts, and private medical insurance. With a supportive work culture that encourages career progression through mentorship and study support, you will thrive in a dynamic environment while working in vibrant locations like Central Manchester, South Manchester, or Liverpool on a hybrid basis.
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Contact Detail:

Forge Talent Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Administrator

✨Tip Number 1

Familiarise yourself with the specific financial products mentioned in the job description, such as pensions and ISAs. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the wealth management sector. Attend industry events or join relevant online forums to connect with current employees at StudySmarter or similar companies, which can provide valuable insights and potentially a referral.

✨Tip Number 3

Prepare to discuss your previous experiences in client administration and how they relate to the responsibilities outlined in the job description. Be ready to share specific examples of how you've successfully supported financial planners in the past.

✨Tip Number 4

Research StudySmarter's company culture and values. Understanding what we stand for will help you align your responses during interviews and show that you're a good fit for our team.

We think you need these skills to ace Client Administrator

Understanding of Financial Products
Client Relationship Management
Excellent Written Communication Skills
Excellent Verbal Communication Skills
Organisational Skills
Workflow Planning and Prioritisation
Problem-Solving Abilities
Proactive Approach
Team Collaboration
Attention to Detail
Client Onboarding Process Knowledge
Presentation Preparation Skills
Administrative Support Skills
Mentorship and Training Willingness

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your previous experience in the wealth management sector. Emphasise your understanding of financial products and any relevant roles you've held that align with the responsibilities of a Client Administrator.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the wealth management industry. Mention specific experiences where you successfully supported financial planners or built strong client relationships, demonstrating your proactive approach.

Highlight Relevant Skills: In your application, focus on your excellent communication and organisational skills. Provide examples of how you've effectively managed workflows and resolved client queries in previous roles.

Show Your Career Aspirations: Express your desire to develop within the wealth management career path. Mention any specific goals you have and how this position aligns with your professional growth, showing that you're committed to the role.

How to prepare for a job interview at Forge Talent

✨Showcase Your Industry Knowledge

Make sure to brush up on your understanding of financial products like pensions, ISAs, and bonds. Being able to discuss these topics confidently will demonstrate your expertise and suitability for the role.

✨Prepare for Client Scenarios

Think about potential client queries you might encounter and how you would resolve them. This will show your problem-solving abilities and your proactive approach to client management.

✨Highlight Your Communication Skills

Since this role involves being the first point of contact for clients, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've built strong relationships with clients.

✨Demonstrate Organisational Skills

Be ready to discuss how you prioritise tasks and manage your workflow effectively. Providing specific examples of how you've handled multiple responsibilities in previous roles can set you apart.

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