Credit Controller in Manchester

Forge Talent have partnered with a leading group service provider as they look to build their team and presence in Manchester City Centre. This is an excellent opportunity to join a well-established yet evolving business as they look to enhance their footprint and develop their processes. An ideal opportunity for an experienced Credit Controller looking to add value as part of a newly created team.

Credit Controller Role Overview:

• Centrally located (Manchester City Centre)
• Development opportunities in a growing role and business.
• 1-day WFH with 4 days working in central Manchester
• There will be an initial requirement to travel out to regional business sites
• An excellent time to join a highly successful business in a period of growth and development.
• Basic salary up to £32,000

Credit Controller Responsibilities:

• Proactively chase outstanding current and aged balances to ensure prompt payments and healthy cash flow across a high volume of customer accounts for multiple business entities.
• Complete new customer and regular credit checks to assess and monitor customer creditworthiness, ensuring that appropriate and up to date credit limits and controls are set.
• Complete regular reconciliations of customer accounts, ensuring that any discrepancies are promptly resolved, reducing delays to payments.
• Prepare weekly reporting to the Head of Shared Services to highlight aged debt, cash collection forecasts, and credit exposure.
• Proactively liaise with internal and external stakeholders to resolve any payment or billing queries.
• Ensure that the adherence to company credit policies, financial regulations, and data protection requirements are continually maintained.
• Support continuous improvements projects by identifying opportunities to streamline credit control processes and reduce outstanding debt.
• Act as the main POC for your assigned ledger of regional accounts, escalating high-risk non-payment cases to management for further action as required.
• Prioritise workflow inline with business needs, supporting the wider finance team with business-critical tasks as required.
• Process payments and refunds and raising relevant documentation as required.

Required Credit Controller Experience:

• Previous experience in a Credit Control position is essential.
• Experience gained within a larger group business environment is highly advantageous.
• A high degree of accuracy and attention to detail.
• The ability to build, develop and maintain strong and trusting relationships with both internal business stakeholders and B2B and B2C customers.
• A proactive approach and mentality to working towards and achieving both team and individual targets.
• The ability to identify process improvements and efficiencies with the confidence to communicate these effectively to the team.
• Strong Excel Skills (intermediate and above, inclusive of V look up and pivot tables).
• Strong computerised system skills; previous use of Business Central or Nav based packages is highly advantageous.
• A positive, motivated and customer focussed approach to tasks and duties.
• Effective time management skills with the ability to prioritise business demands accordingly.
• A team focussed approach and mentality.
• The role will require some initial regional travel and so a full driving license or the ability to commute to regional locations is essential.
• CICM qualifications are advantageous although not essential.

This is an excellent opportunity for an experienced Credit Controller to add value in a growing and people focussed organisation. If you have the skills and experience detailed above and live within a commutable distance of Manchester City Centre, I am very keen to speak with you. Please contact Rosie at Forge Talent or submit your CV for review.